Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: ciprian.horge on May 31, 2022, 02:56:49 PM

Title: NEW Avast Version 22.5 (May 2022)
Post by: ciprian.horge on May 31, 2022, 02:56:49 PM
NEW Avast Version 22.5 (May 2022)
Hi, all. Please welcome the newest version of Avast AV: 22.5 (22.5.6015)
Major public announcement:
Other notable improvements in the release:
Big props to the team for another successful release!
How to install:
1. Update from your existing Avast version via Settings -> Update -> Update program
2. Or you can download and install files:
Online installers (recommended):
Offline installers:

(In case the hyperlink here wouldn't work in your browser, just paste and copy the URL to the browser address bar)
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: Asyn on May 31, 2022, 03:28:35 PM
Thanks, spreading the news... 8)
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: DavidR on May 31, 2022, 03:59:24 PM
When is there ever going to be something in the Program User Interface about this undocumented hidden area of the UI  ?

I have been banging on about this in the forums since it introduction.
How are regular Avast users to know about this undocumented hidden area  ?

Why is Avast afraid, not to document it  ?
If a user enters this area give a warning about changing settings can have an adverse impact on your security, etc.

Oh, by the way HW Acceleration has been in the main UI area (not hidden) Settings > General > Troubleshooting for years, certainly as far as 22.2
Why the sudden change to hide it in the geek:area  ?

Recently I have been holding back on program updates as it seems with every update something breaks (as can be seen in the forums).
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: Asyn on May 31, 2022, 04:32:36 PM
Oh, by the way HW Acceleration has been in the main UI area (not hidden) Settings > General > Troubleshooting for years, certainly as far as 22.2 Why the sudden change to hide it in the geek:area  ?
Hi Dave, it's not related to the other setting. (Screenshot)
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: NON on May 31, 2022, 06:09:04 PM
Thanks for the new release :)
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: DavidR on May 31, 2022, 07:52:52 PM
Oh, by the way HW Acceleration has been in the main UI area (not hidden) Settings > General > Troubleshooting for years, certainly as far as 22.2 Why the sudden change to hide it in the geek:area  ?
Hi Dave, it's not related to the other setting. (Screenshot)

Well good to know in this instance.

But as you know the unknown/hidden, undocumented geek:area is my pet hate and I really want to know why that is and what Avast fears that they have it hidden, undocumented.  I just live in hope that Avast will, A: acknowledge why it is hidden/undocumented and B: the reason why.  I would also add another if it is going to remain, it needs sorted and not a single level scroll fest.

These are more the reasons I posted, as I'm currently dragging my heels on program updates.  It just seems after every program update the volume of posts in the forums by people with problems also increases and people often have to pointed at the geek:area to resolve.
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: loungehake on May 31, 2022, 11:07:47 PM
OUCH!  :(

I updated my Toshiba P200 Satellite Pro (Intel Core Duo T5550 1.83GHz processor, 4GB RAM) from Avast free 22.4 to 22.5 and performance became very sluggish.  Seems to be taking twice as long to do things as compared with using 22.4.  I uninstalled 22.5 and reinstalled 22.4 and performance is back to what it was: tolerably leisurely but not bad for a 2006AD system.

Afterthought:  Could be a timing problem?  The issue does not seem to occur on my much more recent 2011 Toshiba C50 laptop.  I think I will give 22.5 a miss.  Let's see what goes with 22.6.
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: chris.. on June 01, 2022, 01:07:03 PM
For info, the update was a bit complicated.
I had to reboot twice my W7 SP1 x64.
The first time : "you are not protected"&"something went wrong"
The 2nd time was very long (5 minutes to stop). :-[
Now it seems OK
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: Asyn on June 01, 2022, 01:34:47 PM
For info, the update was a bit complicated.
I had to reboot twice my W7 SP1 x64.
The first time : "you are not protected"&"something went wrong"
The 2nd time was very long (5 minutes to stop). :-[
Now it seems OK
I experienced/reported a similar issue during beta testing: https://forum.avast.com/index.php?msg=1687835
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: loungehake on June 02, 2022, 09:22:36 PM
For info, the update was a bit complicated.
I had to reboot twice my W7 SP1 x64.
The first time : "you are not protected"&"something went wrong"
The 2nd time was very long (5 minutes to stop). :-[
Now it seems OK

I had similar issues with my only Win7 SP1 x64 system.  The main symptom wa interminable shutdowns.  I gave up with Avast on this system and have since been using Panda Dome Free 21.1.0 without any probllems.

Regarding the performance problem with Avast 22.5, I have repeatedly attempted to get 22.5 working properly on my ancient Tosh P200 laptop but am resigned to using 22.4.  There must be a flaw in 22.5 which becomes apparent when running it on an old slow PC.  Avast 22.4 works great on it.
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: Asyn on June 04, 2022, 06:17:49 PM
Regarding the performance problem with Avast 22.5, I have repeatedly attempted to get 22.5 working properly on my ancient Tosh P200 laptop but am resigned to using 22.4.  There must be a flaw in 22.5 which becomes apparent when running it on an old slow PC.  Avast 22.4 works great on it.
Hi, if you're willing to help, see: https://forum.avast.com/index.php?topic=237567.0
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: loungehake on June 05, 2022, 11:34:58 PM
Thanks Asyn. I must do this as I do not want this issue to have implications for 'normal' performing PCs.

P.S. Job done.
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: Kees1958 on June 07, 2022, 08:43:10 AM
I have not used Avast free for a long time. Noticed on AV-C and AV-T that the program start delay was reduced, so installed it again to see that Avast free launches first start of Edge browser faster than Microsoft Defender. Well done!

As an experienced user (and having some knowledge on UX) I really like the undocumented geek:area in new Avast UI. Problem with advanced options is that unexperienced users tend to enable them. Simply because people tend to overrate their own experience (I have the same problem, as you can see on the piucture looking at Ondrej's body language, he is not convinced :-) )

I would like to request another setting in the geek:area, assuming Avast hardened mode still throws a popup when it blocks an unknown / not-whitelisted program. Would it be possible to add a "hardened mode response section" in the Geek mode (as illustrated in the picture)?

Attached image explains it all
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: Asyn on June 07, 2022, 11:43:24 AM
Preparing a Gmail account for setup with Email Guardian
https://support.avast.com/en-ww/article/use-antivirus-email-guardian/

  • [Premium]Email Guardian Email Protection across all your devices, ensured by Avast's Email Guardian. Right now, it's compatible with all Office365 type accounts (outlook.com, hotmail.com, msn.com, etc.) as well as any IMAP enabled Email Service.
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: bri on June 09, 2022, 02:19:40 AM
Where is email guardian located in the avast premium ui,i diont see it?
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: AliA8820 on June 09, 2022, 02:29:45 AM
I had this screenshot twice now, first i was told be someone in the forum to get a screenshot and i didnt i just closed it. And not its come back. Why am I getting forced, I thought avast free and avast one are two different things. I hoep someone in the forum can address this, because according to the image I am being forced to avast one.
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: DavidR on June 09, 2022, 03:24:22 AM
I dont understand why avast free anti virus is forcing me to update to avast one, I do not want avast one, I am happy with avast free. Please can someone address this. Thank u

Is your Avast Free Antivirus close to annual renewal  ?

I know the bloody thing is free and shouldn't technically need renewal, but every year we get this bun fight about renewal of Avast Free, its a pain in the backside.  Personally I feel it has nothing to do with renewal more an opportunity to suggest one of the Avast Paid products.

I suspect this is a similar thing to this and your image is for a 30 Day trial of Avast One after which you would need to pay to retain the paid functions or drop to Avast One (Free).  So you don't want that either, don't click the Update Now or the Remind Me Later, as you will get bugged later.  Use the big X in the Top Right of the window. to kill it.

It would be a little more gracious if there was a No Thank You button!
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: Asyn on June 09, 2022, 09:09:24 AM
Where is email guardian located in the avast premium ui,i diont see it?
Hi, see screenshot.
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: billygoat319 on June 09, 2022, 09:53:40 AM
Where is email guardian located in the avast premium ui,i diont see it?

I also haven't got  email guardian in avast premium iu.
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: Asyn on June 09, 2022, 12:32:35 PM
Where is email guardian located in the avast premium ui,i diont see it?
I also haven't got  email guardian in avast premium iu.
Hmmm, maybe it wasn't released to all users in all countries (yet).
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: bri on June 09, 2022, 06:32:40 PM
I dont have that in my ui
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: Asyn on June 09, 2022, 06:51:12 PM
I dont have that in my ui
Well, that would be something for the devs to answer...
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: bri on June 09, 2022, 07:36:29 PM
ok thanks,hopefully the devs could provide an answer to this
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: AliA8820 on June 10, 2022, 01:27:30 AM
I dont understand why avast free anti virus is forcing me to update to avast one, I do not want avast one, I am happy with avast free. Please can someone address this. Thank u

Is your Avast Free Antivirus close to annual renewal  ?

I know the bloody thing is free and shouldn't technically need renewal, but every year we get this bun fight about renewal of Avast Free, its a pain in the backside.  Personally I feel it has nothing to do with renewal more an opportunity to suggest one of the Avast Paid products.

I suspect this is a similar thing to this and your image is for a 30 Day trial of Avast One after which you would need to pay to retain the paid functions or drop to Avast One (Free).  So you don't want that either, don't click the Update Now or the Remind Me Later, as you will get bugged later.  Use the big X in the Top Right of the window. to kill it.

It would be a little more gracious if there was a No Thank You button!

U said "I suspect this is a similar thing to this and your image is for a 30 Day trial of Avast One " THIS IS incorrect, as it clearly says on the image My avast free is going to be updated in days AND it includes free 30 days, so this is a forced update to avast one, and i want to know why? I dont want avast one
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: DavidR on June 10, 2022, 02:41:01 AM
<snip quote>
U said "I suspect this is a similar thing to this and your image is for a 30 Day trial of Avast One " THIS IS incorrect, as it clearly says on the image My avast free is going to be updated in days AND it includes free 30 days, so this is a forced update to avast one, and i want to know why? I dont want avast one

Those who have responded in this topic (other than the topic starter) are avast users just like you, this is also why we ask questions to get more information to try and help.

Quote from: DavidR
Is your Avast Free Antivirus close to annual renewal  ?
My reasoning is this could trigger this popup, in the same way that it previously pushed Avast Premium, that is what I meant by similar.
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: Asyn on June 10, 2022, 12:55:40 PM
Thanks Asyn. I must do this as I do not want this issue to have implications for 'normal' performing PCs.

P.S. Job done.
Hi, no problem. In case you missed it, you got replies: https://forum.avast.com/index.php?msg=1688575
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: BBT on June 11, 2022, 04:47:30 AM
how do i install the old version, 22.5 and 22.6beta it will affect the Android emulators to freeze and BSoD and cpu100% what is interesting is the pc run 20-30 mins avast he will start to break, this is a blind spot till i uninstall avst my pc everything works fine.
I need the old version, no matter how I install it, it will automatically update to 22.5 i'm pretty sure the older version is fine for Android emulators 22.5 is the beginning of a nightmare
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: Asyn on June 11, 2022, 11:20:46 AM
22.5 and 22.6beta it will affect the Android emulators to freeze and BSoD and cpu100% what is interesting is the pc run 20-30 mins avast he will start to break, this is a blind spot till i uninstall avst my pc everything works fine.
1. Enable debug logging (Menu > Settings > General > Troubleshooting > Enable debug logging) and reproduce the issue.
2. Follow instructions: https://support.avast.com/article/33/ and post the File-ID or name of the Support-File here afterwards.
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: Bowdon on June 11, 2022, 06:09:01 PM
When I updated I had windows asking me about my network settings, whether I should allow access to the PC from other places on the network. I selected yes, as advised (it was a windows 10 menu). Never had that before.

Thanks Asyn. I must do this as I do not want this issue to have implications for 'normal' performing PCs.

I've noticed this slow down problem too and I'm on a 'normal' performing PC.

Everything seems to take a few extra seconds to load.

I use FF too (I noticed the reply to your post on the other thread). I wonder if its something connected with that.

Edit: I've noticed loading up the Avast GUI takes 23 seconds.

I was looking at the update menu and only the program version displayed at first. I thought you'd removed the virus definitions part . But it eventually appears 5 seconds later.

I'm not sure what you've done with the program. But it's not running as well as it could be. Have you added something on as default?

Edit2: I've noticed when I open the Avast GUI it uses a lot of CPU power, upto 48%. Only when I close it again does it drop back to normal levels.
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: Asyn on June 12, 2022, 01:28:04 PM
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.

If repair doesn't help, start a new thread and provide details.
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: Asyn on June 13, 2022, 02:00:19 PM
ok thanks,hopefully the devs could provide an answer to this
Dev-Info: It's being gradually released, hold tight...
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: bri on June 13, 2022, 04:41:57 PM
Thanks for that info Asyn

ok thanks,hopefully the devs could provide an answer to this
Dev-Info: It's being gradually released, hold tight...
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: Asyn on June 13, 2022, 06:07:16 PM
You're welcome.
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: mackintosh on June 22, 2022, 03:02:52 PM
My interet access has been accidentally blocked by Avast on my other laptop. there was a warning message about something on my routeropying or monitoring all data, then options to block or allow or allow but something. I didn't want to block, but that is what happened, so now I can't access the internet on that laptop because the router is blocked to that laptop.
How can I unblock that Avast block, please? I'm just a user, not an expert, so please give me simple instruction. Thank you!
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: Asyn on June 24, 2022, 06:20:06 PM
My interet access has been accidentally blocked by Avast on my other laptop. there was a warning message about something on my routeropying or monitoring all data, then options to block or allow or allow but something. I didn't want to block, but that is what happened, so now I can't access the internet on that laptop because the router is blocked to that laptop.
How can I unblock that Avast block, please? I'm just a user, not an expert, so please give me simple instruction. Thank you!
Hi, start a new thread and provide details.
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: rdsams on June 25, 2022, 01:38:44 AM
How do I unscribe from Dri* Avast Software
Title: Re: NEW Avast Version 22.5 (May 2022)
Post by: Asyn on June 25, 2022, 10:02:31 AM
How do I unscribe from Dri* Avast Software
-> https://support.avast.com/en-ww/article/Unsubscribe-FAQ