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Consumer Products => Avast One => Avast One for Windows => Topic started by: brb on June 26, 2022, 06:42:22 PM

Title: Avast One installation fails
Post by: brb on June 26, 2022, 06:42:22 PM
Hi

I downloaded Avast one, but cant install it. I start the installation process as an admin, but each time I receive the following message:

Quote
Connect to the internet to install Avast One

You need an active internet connection to install Avast One.
Please connect to your network and try again.

Well, I have an active internet connection. So why do I receive that message?

Hope someone can help.
Title: Re: Avast One installation fails
Post by: r@vast on June 27, 2022, 09:26:44 AM
Hi,

This indicates that something on your side is preventing Avast One from connecting to the Avast servers. Could be caused by a VPN or another antivirus/malware application.