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Consumer Products => Avast Passwords => Avast Passwords for Android => Topic started by: michaelstevenlowe on June 29, 2022, 10:28:57 PM

Title: Where has avast passwords gone?
Post by: michaelstevenlowe on June 29, 2022, 10:28:57 PM
Please help, I seem to have lost all my saved passwords and I can't find the app again to fix it.

I noticed the other day that the auto fill element of the app had stopped working, meaning I had to manually go into the app and copy the relevant password. Without looking into it further, like a lot of apps, I chose to uninstall it and then reinstall it. I uninstalled it but then it turns out that when I try to search for the password manager in the play store, it is no longer there.
Does anyone know what my options are as if I can't get the app as, having done a bit of research, it seems avast has discontinued the app, how do I access my saved passwords to maybe move them to another password manager?
Title: Re: Where has avast passwords gone?
Post by: bob3160 on June 30, 2022, 01:17:32 AM
Try the following:
Open the User Interface> Menu> Settings> Troubleshooting
Scroll down and select Add/Modify Components
If Password (old) is NOT checked, check it and select change.
After it completes, you'll need to restart your computer.
(https://i.imgur.com/PuGpPsgm.jpg) (https://i.imgur.com/PuGpPsg.png)

Title: Re: Where has avast passwords gone?
Post by: DavidR on June 30, 2022, 01:40:07 AM
Bob, this is in the - Avast WEBforum » Consumer Products » Avast Passwords » Avast Passwords for Android sub-forum

Also:
Quote from: michaelstevenlowe
I uninstalled it but then it turns out that when I try to search for the password manager in the play store, it is no longer there.

So I don't know how the attached Avast Free image would be related to Avast Passwords for Android, if that is what the OP is using.
Title: Re: Where has avast passwords gone?
Post by: bob3160 on June 30, 2022, 02:41:55 AM
Bob, this is in the - Avast WEBforum » Consumer Products » Avast Passwords » Avast Passwords for Android sub-forum

Also:
Quote from: michaelstevenlowe
I uninstalled it but then it turns out that when I try to search for the password manager in the play store, it is no longer there.

So I don't know how the attached Avast Free image would be related to Avast Passwords for Android, if that is what the OP is using.
OOPS, I didn't notice that. That changes things and I don't have an answer. (Thanks David)
I don't know if there's any help here:
https://support.avast.com/en-us/article/use-mobile-passwords/#pc

otherwise the user needs to wait for Avast to reply.