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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: dekman8 on July 27, 2022, 09:54:49 AM

Title: Avast Free blocks ProtonVPN App
Post by: dekman8 on July 27, 2022, 09:54:49 AM

About a week ago I started having problems with my protonvpn app stopping.
The log files said an app was blocking protonvpn and support said to test if avast was the problem.
So when I turn Avast off everything works as it should.
Ive tried the blocked and allowed apps function to no effect.

Avast Free Antivirus 22.7.6025
ProtonVPN 2.0.1
Windows 10

Does anyone know why this is happening and does anyone have a solution?

Title: Re: Avast Free blocks ProtonVPN App
Post by: r@vast on July 28, 2022, 02:32:31 PM

Hi,

Have a look at the firewall application rules and see if it is blocked there. https://support.avast.com/en-ww/article/antivirus-firewall-application-rules
You can also try to add an exception. https://support.avast.com/en-ww/article/antivirus-scan-exclusions/

Title: Re: Avast Free blocks ProtonVPN App
Post by: dekman8 on July 28, 2022, 03:04:02 PM

No firewall is installed.
Im using windows firewall.