Avast WEBforum
Other => General Topics => Topic started by: oldman on December 15, 2007, 06:00:32 PM
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For the last couple of weeks, I've been having dificulties getting into the forum. At first it wasn't too bad, but now, attempts can last hours.
Finally got in after 1.5 hours of trying. I suppose others are experiencing this. When I finally got in, there where 3 guests and 1 user (me).
It's getting frustrating.
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Strange. Althought I do admit that this week this server had say 3 hiccups, it's otherwise quite stable.
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Well, I tried from 2:30 pm -4:00 pm forum time. Also I noticed no new posts for about 4 hours, which is unusual for this forum.
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I must agree oldman.
The forum was for me more than one hour unreachable (from 16:40 to 17:40)
today afternoon.
Tevion
edit: Now it seems all ok how ever.
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I couldn't get on the site about 1-2 hours ago.No probs with any other site.For a minute I thought it had been hacked again :o
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I couldn't get on the site about 1-2 hours ago.No probs with any other site.For a minute I thought it had been hacked again :o
That's what I thought might have been going through a lot of people's minds. Especially the ones who have had a previous infection or the ones coming here for help.
Must admit, I've checked my hosts file a few times. ;)
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This week has been a right royal pain in the rear. On three days I couldn't get on for hours at a time. Today I couldn't get on for over 5 hours checking periodically with absolutely no joy. I cleared my browser cache, cleared my DNS cache in case there was a DNS change/issue nothing worked.
At other times this week when I was able to connect to the forums, I have got server errors, timeouts, server possibly busy, but worst of all when you get on and it is soooo slow it was like watching paint dry and virtually unworkable.
Since the forums having been moved to an independent server which was supposed to improve speed which generally it did, but this week has been the pits. No problem connecting to avast.com or the download servers, but no joy with forum.avast.com.
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I've stayed two or three hours off of forums... the page can't be displayed today.
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I tried for about 3 hours this morning and never managed to connect to the forum.
No problems with other sites.
Good thing I had other things to do. :)
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I tried for about 3 hours this morning and never managed to connect to the forum.
No problems with other sites.
Good thing I had other things to do. :)
Exactly the same: other sites ok. I was messed by Comodo meanwhile :P
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Hi my webforum friends,
Yep, I experienced the same from Europe as well, connection failed.
pol
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I also was having this problem.
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Now seems ok... what about other users?
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So far everything seems fine. Crossing my fingers. ;)
Like I said, just the last couple of weeks off and on.
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fine here also-no problem ;)
had trouble couple of times in the last few days but not now...
(http://i5.tinypic.com/7ygflme.gif)
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A few short term periods of slow access/page loads, posts, using view unreadreplies and unread since last visit. The is I guess accessing first a search of the database, cookie for last access, etc. these seem to be where I get issues.
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Very, very slow loading right now. :(
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How about cleaning out all the Garfield Cartoons pictures been post in the forum this should speed up much better.
Drhayden1 it time that you should go onto a Garfield Cartoon Diet and stay away from cookies........Mr F@T Cat ;D ;) better make Odie chase you around the house and on the street. :P
No wonder he can't keep up with MEEEEEEEEEEEE!..............Sloweeeee ;D
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Checked the graphs. This server was down
Mon 10 - 2 hours
Wed 12 - 2 hours
Sat 15 - 4 hours
No other crashes few months before. We're trying to get the source of the crashes and also trying to get our provider to have fixed the 'reset button' ;D
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no problem here at this present point in time :)
and thanks SpeedyPC-Garfield is looking forward for all the holiday treats especiallly the little rodent ones ;D
(http://i18.tinypic.com/6o0zs06.gif) and some cookies also :)
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Checked the graphs. This server was down
Mon 10 - 2 hours
Wed 12 - 2 hours
Sat 15 - 4 hours
No other crashes few months before. We're trying to get the source of the crashes and also trying to get our provider to have fixed the 'reset button' ;D
Thanks, that kind of coincides with what I was experiencing, though there where other times it was very slow.
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Quality of forum browsing is decreasing on my side... Not only 'unavailable' but also 'slow' other times.
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May be slower ocassionally when there is iavs/web update going to be pushed on the server. The only real "measurement" is this: "Page created in 0.198 seconds with 11 queries."
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I can't believe on that 'measure'... For sure it does not take 'only' less than a second to be rendered in my browser... it takes seconds...
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But this measures actual speed of the page generation which may be affected by the server overload. The rest is the speed of network transfer, which is beyond our power.
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The rest is the speed of network transfer, which is beyond our power.
What about WebShield delays?
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I though the forum was on a server isolated from any avast updates ?
Today also for me the loading has/is slow at times.
As you say, "The only real "measurement" is this: "Page created in 0.198 seconds with 11 queries."
For me for this page it was Page created in 143.879 seconds with 23 queries, so I would say that was slow, see image.
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I though the forum was on a server isolated from any avast updates ?
AFAIK this is correct, however content of website && content of updates repository is synchronized even if server has very low cost in our distribution system.
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As you say, "The only real "measurement" is this: "Page created in 0.198 seconds with 11 queries."
For me for this page it was Page created in 143.879 seconds with 23 queries, so I would say that was slow, see image.
There was VPS/website update some 20 minutes ago.
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I though the forum was on a server isolated from any avast updates ?
Not if avast! is the server av. ;)
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The latest server synchronization was T-43 mins to T-38 mins. In this very moment the response may be slower.
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It most certainly is slow, just collected a few more.
Having a dial-up connection is slow at the best of times, but when there are additional factors is is painful. The one thing I have noticed that even when the Page created in x seconds with x queries is displayed at the bottom of the page there is no Done in the status bar and the page is still spinning it wheels trying to load. Creation is a darn sight different to loaded, as all those queries have to be loaded I quess.
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How are you doing that? I'm getting constantly times like Page created in 0.081 seconds with 11 queries, while I'm replying here... Ofcourse, there are pages which are much more time consuming...
(I'm home, on 1mbps wifi, 5500 miles away from server)
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I can't believe you're defending a system that takes 143 seconds for create a page :o :o
Something should be done... isolate forum form the website, etc.
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How are you doing that? I'm getting constantly times like Page created in 0.081 seconds with 11 queries, while I'm replying here... Ofcourse, there are pages which are much more time consuming...
(I'm home, on 1mbps wifi, 5500 miles away from server)
As I normally do (see below), and have been doing so for for some considerable time, so using the same practice it is easy to see when it is much slower than normal.
First I click the "Show new replies to your posts" then I click on 4-5 of them and open the first and read the reply, I respond to the ones that require a response and post, then move on the the next one. I go back to the list select another batch and repeat the process until done.
Then I click the "Show unread posts since last visit" and I look for those with no reply and select 4-5 of them to read and respond if I have a suggestion, etc. I work through in the same way as for unread replies above.
The page creation that you say is the only guide is neither effected by distance or connection method.
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And 'normal' reading the forum? Ie. index, general topics, this thread, replying here... Are you really getting such high times? Because I'm getting under 0.1, and the server is right now free of any load.
I checked the graphs about minute before. Except for the website synchronization peak, there is nothing extraordinary.
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Hello people !
Page created in 0.081 seconds with 14 queries.
No problems on this end. Forum loads great.
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Hi Miha,
I have got 0.079 with 14 queries. That is even better, but then I am on a Czech built computer.
polonus
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And 'normal' reading the forum? Ie. index, general topics, this thread, replying here... Are you really getting such high times? Because I'm getting under 0.1, and the server is right now free of any load.
I checked the graphs about minute before. Except for the website synchronization peak, there is nothing extraordinary.
I'm doing nothing different than I normally do and frequently I get Page created in tents of seconds rather than tens of seconds, this one is quick but that is only for the creation of the page framework and loading from the local server (attachments, buttons, images, etc.) would have to be loaded.
Yes there will be external server loading some avatars, etc. which will add to the over all page load, as will having a dial-up connection and being more than 5000 miles from the forum server. But if I'm doing nothing different and I'm sitting in the same chair on the same computer, with the same dial-up (spit) I can tell when things are slow.
I don't need a stop watch or to look at the page creation time, I can just watch the little guy running round the page with a paintbrush, painting the page and watch it dry ;D
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Hi Miha,
I have got 0.079 with 14 queries. That is even better, but then I am on a Czech built computer.
polonus
Home built computer on VDSL, check attachment. ;D
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No problems here... even faster... Safari, Mac OS X Tiger at work...
(http://img2.freeimagehosting.net/uploads/88e5d2b173.jpg)
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Hi Miha and SasH,
I knew you would do that. You "twardiel"-g33ks. You are good sports,
pozdravi,
friend Damian
P.S. twardiel = polish slang for hard disk
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Well for a time it was looking good and then back to spinning my wheels.
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My is Page created in 0.08 seconds with 21 queries.
No problems ;D
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The page creation is a bit of a red herring as that really is only the start of the process, effectively a wrapper for what the content of the page will be, then that content has to be loaded.
Currently things seem OK but when I see slow down in the forums I test other forums that I know are in the USA on the West coast like the powweb.com forum and I don't see the same problem so it is most certainly limited to the avast forum.
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As I explained in one of my previous posts - only this says that "server" is slow. If this is in seconds, something is wrong with this server. Everything else is caused by (most probably) network transport and that's beyond my control.
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Hi kubecj,
In general there is nothing wrong here, the slow server is just occasionally. Be glad that people like to come back here, it is a sign the site is worth visiting and has a function in the lives of so many.
polonus
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As I explained in one of my previous posts - only this says that "server" is slow. If this is in seconds, something is wrong with this server. Everything else is caused by (most probably) network transport and that's beyond my control.
I do appreciate the network transport issue but when it is only the avast forum that is slow over the same network transport I'm confused.
Edit: As you say when it is in seconds and not fractions of a second then something is wrong with the server, and I have just got another one measured in seconds though not the 143 seconds that I say earlier.
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At the time of my original post, the forum had been unavailable for over 3 hours.
That is never normal nor can it be the result of updates or any other activity.
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I do appreciate the network transport issue but when it is only the avast forum that is slow over the same network transport I'm confused.
Precisely, it does not occur with other sites...
At the time of my original post, the forum had been unavailable for over 3 hours.
That is never normal nor can it be the result of updates or any other activity.
Fully agree.
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Well it seems the gremlins are still up and about with erratic page creation times I have twice beaten my previous record of 143 seconds with a 239 and 278 second page creation times I though all activity had stalled.
It really is infuriating when you think things are reasonably quick and you get a knee in the groin.
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My is Page created in 0.08 seconds with 21 queries.
No problems ;D
Yes, and that equals 0.080 which is still a bit slower than 0.067 and 0.068
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@ DavidR: Sorry to hear about your troubles, this must be really frustrating for you, are you absolutely certain it isn't some software or some setting causing this ? Have you tried with different browsers ? Strange, the forum has been working flawlessly for me these last few weeks, , maybe i was just lucky ...
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And 227.143 seconds which is considerably slower, that is what the page creation time is for this page right now.
Frustrating hardly covers it, page creation is a local server issue which is totally unrelated to your connection method or distance, so it should be the same for all, go figure >:(
Edit: some more I got whilst commenting in this topic.
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Frankly, I don't understand it, because most of the users have quick responses and server is not slow.
The only explanation may be in your numbers? You've got much more messages, replies to your messages, notifications, etc. Try to clean up your notifications, pms etc.?
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I don't understand it either because the page creation is or should be totally independent of any network or connection method.
But I see this sight frequently over the last 10 days lost of spinning wheels, see image.
Of those with a spinning wheel in the image there was one page creation of 164, 135 and 35 seconds.
So I'm totally baffled but it, I just know it is virtually unworkable.
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DavidR, if it's any consolation, about 6 min ago, it took at least 90 sec. to change pages. Right now I'm on a very high speed connection. (work)
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DavidR, if it's any consolation, about 6 min ago, it took at least 90 sec. to change pages. Right now I'm on a very high speed connection. (work)
Yep, i can confirm that ...
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Because I did db backup, users cleanup, db cleanup etc.... 8)
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Frankly, I don't understand it, because most of the users have quick responses and server is not slow.
The only explanation may be in your numbers? You've got much more messages, replies to your messages, notifications, etc. Try to clean up your notifications, pms etc.?
I missed the second bit, Whilst I have a huge amount of replies to posts, 547 pages of notifications, etc. So why isn't this happening to Tech who must surely have even more.
I'm not sure how the notifications works as they are disabled, but obviously in a selection of the new posts in a topic (when I click on the new button it would query the posts that I have replied in), but again this just confuses me even more. In theory that would be the same 'all' of the time and not in fits and starts as it currently is with some taking hundredths of a second and others taking hundreds of seconds.
Obviously with 547 pages of notification that is out of the question to manually clean-up them as the page only displays 15 entries at a time wit no way of selecting all only all on that page. I got tired of this after manually deleting 20 pages with only 527 more to go.
Is there any way that you as the Administrator can do a clean-up by date and kill all where the notification is older than three months ?
My PMs is very clear 9 in the inbox (reference PMs) and 9 in the outbox.
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No additional tools on my side... so 527 * 2 clicks should do! ;D
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I don't find it that funny, especially if it is crippling me for contributing in this forum to help others...
So it looks like it isn't going to get done manually then.
It still doesn't explain why it would happen intermittently I have had a high number of notifications for a considerable time and so has Tech.
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What a bloody nightmare I have just completed manually deleting all 527 remaining pages of notifications. What made it worse is you can't delete the pages in reverse order, having deleted a page it displays the first page, so I couldn't start from the back and leave say 100 pages, they all had to go.
It took considerably more than just 2 clicks when I started it was 3 clicks and moving the mouse twice for each deletion as the select all box and the unsubscribe weren't in the same screen area so you have to scroll down or click in the scroll bar margin and then move to the unsubscribe button.
I had an idea reduce the text size so both objects were in the same screen, so down to click move click. Hundreds of pages later I had another idea, try select all and click enter in the hopr that the unsubscribe button was the active button, it was. The next couple of hundred pages of notifications were don in a little over 12 minutes.
What a bloody nightmare, now lets see if all this effort has any effect.
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All this seems a little strange to me as I've not had any problems with the forum in the past 1-1/2 weeks.
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I missed the second bit, Whilst I have a huge amount of replies to posts, 547 pages of notifications, etc. So why isn't this happening to Tech who must surely have even more.
No. I clean my house very often: no inbound/outbound messages stored, no notifications of threads at all, etc.
Because I did db backup, users cleanup, db cleanup etc.... 8)
Is there a way to 'tell' the user this is going on, like a speed situation of the forum: 'red' for forum flooded, lot of work going on, 'many cars in the street'... 'yellow' for the middle situation and 'green' for no traffic problems at all?
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All this seems a little strange to me as I've not had any problems with the forum in the past 1-1/2 weeks.
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I guess I must be lucky then, you can have some of my luck, I'm rubbing some of my luck off on your post right now ;D
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I missed the second bit, Whilst I have a huge amount of replies to posts, 547 pages of notifications, etc. So why isn't this happening to Tech who must surely have even more.
No. I clean my house very often: no inbound/outbound messages stored, no notifications of threads at all, etc.
Well I have notifications turned off by default no emails, but have the "Turn notification on when you post or reply to a topic" option enabled. I can use the "Show new replies to your posts" to sort the wheat from the chaf to quickly deal with replies, I believe that requires the previously mentioned option to be enabled.
If I had to sort through all posts to find those I get contributed to and have had replies it would greatly slow me down.
However I'm going to try something and disable the "Turn notification on when you post or reply to a topic" option as when I clicked the "Show new replies to your posts" link I got a lot of topics in the list, yet from my marathon cleaning session yesterday there were only three topics in the topic notification list.
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If I had to sort through all posts to find those I get contributed to and have had replies it would greatly slow me down.
I haven't even tried to follow this, it's impossible ;D
However I'm going to try something and disable the "Turn notification on when you post or reply to a topic" option as when I clicked the "Show new replies to your posts" link I got a lot of topics in the list, yet from my marathon cleaning session yesterday there were only three topics in the topic notification list.
I use the 'unread thread list' for browsing. I have to open each thread or 'mark as read'...
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However I'm going to try something and disable the "Turn notification on when you post or reply to a topic" option as when I clicked the "Show new replies to your posts" link I got a lot of topics in the list, yet from my marathon cleaning session yesterday there were only three topics in the topic notification list.
I use the 'unread thread list' for browsing. I have to open each thread or 'mark as read'...
For me the "Show unread posts since last visit" still returns a huge amount of posts, so that is why I first use the "Show new replies to your posts," this reduces the numbers to a manageable number (for me).
So I use the Show new replies to your posts, which I believed required the notifications enabled) and having that enabled built up the huge total.
However, things are not always what they seem in the forums and that is why I'm trying the option I mentioned that you quoted, disable 'all' notifications and still click the "Show new replies to your posts," link and would you believe it it still works, so I have absolutely no idea what the SMF software uses for a reference as to what topics I have contributed to and be able to list those that have replies ???
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I'm trying the option I mentioned that you quoted, disable 'all' notifications and still click the "Show new replies to your posts," link and would you believe it it still works, so I have absolutely no idea what the SMF software uses for a reference as to what topics I have contributed to and be able to list those that have replies ???
You mean 'show all threads, where there are messages by DavidR and there is newer message than DavidR's'?
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Yes, if I start or contribute to a topic and there are replies after my post/s as in the link in my User Info details and the top of each page in the Babylon Theme, see image.
Not only that there is also the new button in the list of topics to allow me to go to the latest post that I haven't seen. I guess that could use a cookie or last active value for that.
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Forum is slow again...
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Out of connection for 1 hour (more or less).
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Out of connection for 1 hour (more or less).
Right now, hit and miss. 45 min to get in from a google search, checked messages, read two posts, then stalled. Opened new browser and got in again.
Frustrating.......
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Has somebody been playing around with the server reset button again ;D ;)
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Ha for once I seem to have missed the fun I have only just booted my computer been Christmas shopping.
Ah spoke too darn soon, I'm seeing horrendous page creations again (and before anyone asks I have zero notifications)
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And a final out of 7 pages I opened 5 had horrendous page creation times, this is absolutely ridiculous and totally unworkable.
Add to that I had a false positive detection on boot so it has rounded of the day.
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I just got home and it sounds like I should be happy to not have been here. :)
Seems to be fine right now.
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This is absolutely ridiculous and totally unworkable.
I don't try twice: if the forum is not available to work, sorry, I will not lose a minute trying to refresh the page...
This is not how it used to be...
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This problem with the forum righted itself yesterday for me. Sorry you guys are still having a problem... :(
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This problem with the forum righted itself yesterday for me. Sorry you guys are still having a problem... :(
Uh-oh I spoke too soon. The forum is slow again and I just saw THIS (http://forum.avast.com/index.php?PHPSESSID=da74cf4048c354186c3524c37040c56b&topic=32181.0). Search isn't working for me either. ???