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Business Products => Avast Business => Topic started by: MarcAvast on August 05, 2022, 09:55:32 AM

Title: Avast Business 22.6 nagging for reboot
Post by: MarcAvast on August 05, 2022, 09:55:32 AM
Hi,

on the old releases of Avast Business the nag for rebooting due to new agent/or base components version was minizable for hours/days but the new rebootdialog nagging all users of our company every 3 minutes and is not useable in business scenarios like livedemos/focustimes/remotesessions with customers due to the aggressive nagging and repopup of that dialogwindow.

Is there a way around this or a configuration that can be done with the on-premise business console?


Best regards,
Marc
Title: Re: Avast Business 22.6 nagging for reboot
Post by: Lukas Mizoch on August 05, 2022, 04:16:28 PM
No, you can change restart dialog behavior only in cloud console.
Title: Re: Avast Business 22.6 nagging for reboot
Post by: Mike.M. on September 13, 2022, 09:51:42 AM
No, you can change restart dialog behavior only in cloud console.

Can you point me in the right direction as to where you can change the default dialog behavior in the cloud consol?

Title: Re: Avast Business 22.6 nagging for reboot
Post by: Infratech Solutions on September 13, 2022, 12:26:23 PM
Policies >> (choose your policy) >> General Settings >> Restart Options
Title: Re: Avast Business 22.6 nagging for reboot
Post by: NunoAlmeida on September 13, 2022, 01:23:33 PM
What i would like to see in the process of the avast client update is the possibility of the update being done either in a restart or in a normal boot when the user boots up in the next morning/day.
Not always the user does what is asked to do, so if it never does a reboot the client will never update, but if the user do a shutdown in the end of the day and then powerup in the next day in that process the avast client would do/finish the update.
Title: Re: Avast Business 22.6 nagging for reboot
Post by: Stephen82 on March 13, 2023, 09:18:09 AM
What i would like to see in the process of the Avast client update is the possibility of the update being done either in a restart or in a normal boot.

Our console is littered with devices that require a "restart", even though they have been shutdown and cold booted multiple times.
Title: Re: Avast Business 22.6 nagging for reboot
Post by: Tom610 on March 13, 2023, 09:35:54 AM
Yesterday I was doing Avast PM with one customers. Initiated the required restarts... they dissapeared after quite some time/the machines got back online.
Anyway I can see a bunch of customers clients with restart required.

I keep an eye on that since this would not be the first time where the hub has a bug that restart messages do not dissapear after they have been correctly executed!
Title: Re: Avast Business 22.6 nagging for reboot
Post by: Infratech Solutions on March 13, 2023, 10:43:40 AM
Quote
Our console is littered with devices that require a "restart", even though they have been shutdown and cold booted multiple times.

Shutdown and restart are not the same.

Shutdown: In older versions of Windows, Restart and Shut Down did the same thing, closing down programs and powering off the machine. But in Windows 8, 10 and 11, that changed because of a new feature called Fast Startup, which is designed to eliminate what used to be that irritatingly long process of getting your PC up and running

Restart: actually does shut down all of the computer's processes, including the kernel. That means you get a totally clean start when the computer boots up again, though it takes longer to get everything running.
Title: Re: Avast Business 22.6 nagging for reboot
Post by: Tom610 on March 13, 2023, 11:04:52 AM
I had this kind of topic a few weeks ago with Jakub from avast...

What I figured out is that from the view of Avast Client either reboot and restart will solve the reboot/restart alert.

This should be still the case...
Title: Re: Avast Business 22.6 nagging for reboot
Post by: Stephen82 on March 13, 2023, 12:09:38 PM
Thanks.

That seems to be the only thing that works.
Title: Re: Avast Business 22.6 nagging for reboot
Post by: Stephen82 on March 16, 2023, 11:57:13 AM
I did find a Cloud POLICY setting within General => Restart Options => Restart Automatically => Restart After Logging Out

I'll give it a try, and see if it helps.