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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Charyb on August 12, 2022, 08:51:38 PM

Title: Sensitive Data Shield not protecting files
Post by: Charyb on August 12, 2022, 08:51:38 PM

Under my Windows account, Sensitive Data Shield will locate sensitive files on a drive other than C, but does not protect these files from being opened by other users.

I created a standard user account named Test and was able to open files listed in the Sensitive Data Shield. These files are located in Z:\Chris Personal

As another test, while logged into my account, I placed a .pdf and .doc at C:\ , then scanned again and the file was listed as protected. I then signed into the Test account and was able to open these files.

"Block other user accounts on this PC from accessing protected documents" is checked.

Avast Premium Security 22.7.6025 (build 22.7.7403.741)

See attached

Title: Re: Sensitive Data Shield not protecting files
Post by: r@vast on August 15, 2022, 02:22:25 PM

Hi,

Can you please provide a support file ID? https://support.avast.com/article/Submit-support-file

Title: Re: Sensitive Data Shield not protecting files
Post by: Charyb on August 15, 2022, 02:32:26 PM

Quote from: r@vast on August 15, 2022, 02:22:25 PM

Hi,

Can you please provide a support file ID? https://support.avast.com/article/Submit-support-file

The support file was uploaded.
File ID: 7QDIU

Thank you.