Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: bobster453 on August 14, 2022, 05:19:24 PM

Title: Refund Request
Post by: bobster453 on August 14, 2022, 05:19:24 PM
Hi,
I requested a refund for your product more than 7 working days ago and no refund?
Why not?
Title: Re: Refund Request
Post by: r00tweakerz on August 14, 2022, 11:00:20 PM
I think Avast Forum is not the correct place to ask about refunds. You should contact with Avast Support:

https://support.avast.com/en-ww/

Title: Re: Refund Request
Post by: r@vast on August 15, 2022, 10:30:33 AM
Hi,
I requested a refund for your product more than 7 working days ago and no refund?
Why not?

Hi,

Did you request the refund via Avast support? Do you have a ticket/case number?
You can request a refund via https://support.avast.com/en-eu/contact/sales
Title: Re: Refund Request
Post by: bobster453 on August 15, 2022, 10:01:51 PM
Yes I have done evrything to get a refund and have requested it at least 5 times.
Did not get a ticket number instead got a pop up to contact via phone.
If I wanted to do that I would have done it
Title: Re: Refund Request
Post by: bobster453 on August 15, 2022, 10:03:51 PM
I think Avast Forum is not the correct place to ask about refunds. You should contact with Avast Support:

https://support.avast.com/en-ww/
I would agree except I have got no response through normal channels
Title: Re: Refund Request
Post by: r@vast on August 16, 2022, 09:56:17 AM
Yes I have done evrything to get a refund and have requested it at least 5 times.
Did not get a ticket number instead got a pop up to contact via phone.
If I wanted to do that I would have done it

Hi,

Following this link will enable you to create a ticket via email/chat: https://support.avast.com/en-eu/contact/sales