Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: nuska on August 27, 2022, 09:29:24 AM

Title: Avast is hanging on shutdown
Post by: nuska on August 27, 2022, 09:29:24 AM

Avast has begun to hang on shutdown, eventually it is necessary to turn off with power button.
I have the following programmes - Premium security, Clean up, secure line and Anti-track.
A message stating ''aswbIDSAgent service is shutting down'' appears, but does not go any further.
Please help

Title: Re: Avast is hanging on shutdown
Post by: nuska on August 28, 2022, 01:19:51 PM

Anyone???

Title: Re: Avast is hanging on shutdown
Post by: rocksteady on August 28, 2022, 05:17:23 PM

It is the weekend, and a holiday weekend here in UK, so you may need extra patience.

Can we assume you have updated to latest avast version 22.8 and have done a "Restart" after.

You could also do a Repair of Avast
Open the Avast UI then:
Menu>Settings>Troubleshooting scroll down and hit [Repair App]

Title: Re: Avast is hanging on shutdown
Post by: bob3160 on August 28, 2022, 05:35:55 PM

More information would certainly be helpful.
What Operating system? What version of Avast?
What other Security related apps are running?
The mor information you supply, the easier it is to solve the problem.
I personally haven't experienced the problem you describe.

Title: Re: Avast is hanging on shutdown
Post by: DavidR on August 28, 2022, 06:57:17 PM

@  nuska
Have you tried an Avast Repair  ?
If not try - AvastUI > Menu > Settings > General > Troubleshooting > APP Repair - Restart after completion.

Title: Re: Avast is hanging on shutdown
Post by: nuska on August 29, 2022, 12:52:34 PM

Thanks for help.
Answers to questions - Win 7, Avast 22.8.6030, no other apps
Have updated and restarted.

Title: Re: Avast is hanging on shutdown
Post by: DavidR on August 29, 2022, 12:57:34 PM

Did you try the Avast Repair as suggested  ?

Title: Re: Avast is hanging on shutdown
Post by: nuska on August 29, 2022, 01:22:27 PM

Not yet, I will do after the full virus scan has finished.