Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: alain.dezetter on August 31, 2022, 08:18:34 AM
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Hello,
For some time now (with free Avast 22.7.6025 (version 22.7.7403.744)), randomly, avast blocks my DNS requests.
If I deactivate all the agents, the DNS works again, then I reactivate and no more problems, until the next time...
Is this a known bug?
Kind regards
AD
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Hi,
Please update to 22.8 and let us know if the issue persists.
https://support.avast.com/en-ww/article/Update-Antivirus/
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Version updated to 22.8.6030 (version 22.8.7500.734)
I will let you know if problem persists
thank you
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Hi,
As previously said, I let you know wht's going on.
Nothing bad until today with same symptom - DNS blocked
Id I deactivate all agents DNS is ok, i reactivate agents and all is fine ...
Best regards
alain
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Hi,
So disabling and re-enabling the Avast Shields cause the issue to go away?
Can you provide a support file ID (https://support.avast.com/article/Submit-support-file) and screenshots (https://support.avast.com/en-ww/article/Create-screenshot) of any DNS-related error messages?