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Consumer Products => Avast Secure Browser => Topic started by: danieldisaia on September 04, 2022, 07:44:53 PM

Title: Browser Crashing When Opening Watch ESPN
Post by: danieldisaia on September 04, 2022, 07:44:53 PM
Hello,

I have a very specific issue that has been tested numerous times. Whenever I open the Watch ESPN tab on the ESPN website my Avast browser crashes. This is the exact link. https://www.espn.com/watch/

Thank you.
Title: Re: Browser Crashing When Opening Watch ESPN
Post by: bob3160 on September 04, 2022, 08:34:39 PM
Quote from: danieldisaia on September 04, 2022, 07:44:53 PM
Hello,

I have a very specific issue that has been tested numerous times. Whenever I open the Watch ESPN tab on the ESPN website my Avast browser crashes. This is the exact link. https://www.espn.com/watch/ (https://www.espn.com/watch/)

Thank you.
Not my experience. (https://i.imgur.com/aACq7prm.jpg) (https://i.imgur.com/aACq7pr.jpeg)
Any error messages?

Title: Re: Browser Crashing When Opening Watch ESPN
Post by: Ekaterina Bayushkina on September 05, 2022, 11:01:51 AM
Quote from: danieldisaia on September 04, 2022, 07:44:53 PM
Hello,

I have a very specific issue that has been tested numerous times. Whenever I open the Watch ESPN tab on the ESPN website my Avast browser crashes. This is the exact link. https://www.espn.com/watch/

Thank you.

Hey, danieldisaia!
I cannot rereate issue either, could you please take a look at console? Maybe there are some errors shown? Are you logged in on the website? Did the problem appear only now? Before you had no problem with using this website in ASB?
Title: Re: Browser Crashing When Opening Watch ESPN
Post by: danieldisaia on September 05, 2022, 07:38:31 PM
Interesting. I tried again this morning and I had the same issue. I first tried using the site yesterday after installation about a month ago. What can I do to help you guys diagnose my issue?

Whenever I open the site the page loads for about 10 seconds and then the browser crashes. It does this every time.