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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: info188 on September 08, 2022, 06:07:27 AM

Title: boot time scan issue
Post by: info188 on September 08, 2022, 06:07:27 AM

hi there, i selected a boot time scan when my laptop restarted, but its been over 2 hours and there is just a spinning circle with the avast logo on the top left of the screen, like its still trying to do something. is this normal, should i wait? pls advise, thanks, Jon

Title: Re: boot time scan issue
Post by: r@vast on September 08, 2022, 10:36:34 AM

Hi,

This is a known issue, and our developers are working on a fix. Reported here: https://forum.avast.com/index.php?topic=320643.0
Please disable Win RE used for Boot-time scan, via geek:area https://forum.avast.com/index.php?topic=320643.msg1691671#msg1691671
For info about the geek:area, please see: https://support.avast.com/en-ww/article/use-antivirus-geek-settings/#pc