Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: antonalfredo on September 17, 2022, 05:29:18 AM
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Hello.
I've been using G-Lock Spam Combat
https://www.glocksoft.com/spamcombat/
with Avast Free
https://www.avast.com/en-us/free-antivirus-download-t2
on Windows 10 Home 64x
and worked fine until two weeks ago, when it could no longer download e-mail headers. The error is "10091: Network subsystem is unusable". The problem persists even after I add the G-Lock folder in
Avast Free Settings -> General -> Exceptions
and in
Blocked and Allowed Apps -> Allowed Apps
although only the Ransomware Shield shows up for features that will allow the app to run.
Meanwhile, MS Outlook 365 can still download e-mail correctly.
However, when I go to
Avast Free settings -> Protection -> Core Shields -> Mail Shield
and disable "Scan Inbound emails (POP3/IMAP4)", G-Lock is able to download e-mail headers correctly.
How can I make G-Lock work without disable "Scan Inbound emails".
Thanks for the help.