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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: sid1996 on September 30, 2022, 08:48:19 AM

Title: Bug in Firewall
Post by: sid1996 on September 30, 2022, 08:48:19 AM
There seems to be a bug in the Firewall in Avast Premium Security. When setting the firewall to Ask about new apps, sometimes it's automatically changed to Smart mode. This is a serious bug as you're unable to trust the firewall to honor the configuration.
Title: Re: Bug in Firewall
Post by: r@vast on September 30, 2022, 10:58:52 AM
Hi,

Do you see it changing from Ask to Smart Mode in the Firewall settings, or are you referring to the behaviour?
Title: Re: Bug in Firewall
Post by: sid1996 on September 30, 2022, 01:21:12 PM
It changes from Ask to Smart mode in the settings, and subsequently in behaviour. I've changed it to Ask probably 10 times the last month. It keeps the value for a while, and then suddenly it's back to Smart mode without warning or user action.
Title: Re: Bug in Firewall
Post by: Rundvleeskroket on September 30, 2022, 03:49:39 PM
Did you change any other settings anywhere in Avast, or deactivate and re-activate shields or settings in the meantime?
Title: Re: Bug in Firewall
Post by: sid1996 on September 30, 2022, 05:12:04 PM
No, no other changes were done in Avast between setting it to Ask and it being automatically changed to Smart mode.
Title: Re: Bug in Firewall
Post by: r@vast on October 03, 2022, 03:17:44 PM
No, no other changes were done in Avast between setting it to Ask and it being automatically changed to Smart mode.

Hi,

Can you provide a support file ID, please? https://support.avast.com/article/submit-support-file/