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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: douggraham on October 24, 2022, 07:45:35 PM

Title: VPN NOT WORKING
Post by: douggraham on October 24, 2022, 07:45:35 PM

The "selected address" that I have set up in my VPN is located in the UK
When I visit Spain the bookmakers website that I use knows I am in Spain even when my VPN is switched on - why is that ??                                                                                    It appears that the VPN isn't working. !!

Title: Re: VPN NOT WORKING
Post by: r@vast on October 25, 2022, 10:25:13 AM

Hi,

I suggest you ensure you do not have WebRTC or DNS leaks. Please see https://support.avast.com/article/prevent-webrtc-ip-leak
https://support.avast.com/article/prevent-secureline-vpn-dns-leak
For further assistance, as a paying customer, you can contact Avast Support via https://support.avast.com/en-gb/contact/paid_pc_avast-secureline-VPN#pc