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Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: JennyB on November 03, 2022, 09:21:11 AM

Title: Our app, Honda RoadSync is being recognized as malware even if it’s not
Post by: JennyB on November 03, 2022, 09:21:11 AM

Hi,

Our app, Honda RoadSync is being recognized as malware by Avast even if it’s not.  we are having a difficult time figuring out what is causing this and how to resolve this, and would like to ask if there’s a way to exclude our app from the malware list? Or at least help us figure out how to solve this.

We halted our app first until we can resolve this issue because more users will most likely encounter this too.

https://play.google.com/store/apps/details?id=com.honda.ms.dm.sab&hl=en_US&gl=US

This happened fairly recently when we released our updated app in October

Appreciate any help we can get on this.

Title: Re: Our app, Honda RoadSync is being recognized as malware even if it’s not
Post by: r@vast on November 03, 2022, 02:03:09 PM

Hi,

Please report it here: https://www.avast.com/false-positive-file-form.php#pc