Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: loungehake on December 06, 2022, 05:05:55 PM
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I have just received an unrequested update to Avast One. It has left my Avast Free installation in some disarray.
I was not asked for permission. The update went ahead without my having the option of stopping it.
I was forced to accept firewall and VPN options. It was incredibly fortunate that I had just done a system backup which was immediately restored.
I hate to think what inconvenience would have been caused to the non-tech users whom I support.
It really takes the biscuit! >:(
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Strange, I use the free version and have never seen a forced update to a different version.
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Hi Bob. My wife has helped me get down from the top of the wardrobe onto which I fell from the ceiling. I was somewhat shocked but things are now clearer. I am worried that my non-tech friends might have the same experience and find that their Windows system is not as tidy as it should be. If that happens, I could be for a 120 mile round trip to sort out problems gifted to one of my non-tech friends. I am electing to uninstall Avast One and reinstall Avast Free. It has left a bit of a mess and I am busily checking settings. The Firewall in Avast One changed the network from my preferred Public to Private. It also knocked out a WiFi adapter and I had to uninstall/reinstall the driver.
It is not the first time that this has happened. Such updates must be allowed to be done in a planned fashion. How does Avast know if a user is ready for such an upheaval? Is the receiving system in a good state? Is the user able to handle problems arising from this discomforting surprise?
As it happens, the affected system is a very old one and Avast One slows it too much so that is why am reinstalling Avast Free.
Anyway, worse things happen at sea so I musn't grumble too much. I just hope that it doesn't happen again. I always set version updates to Manual so that I have control over this kind of situation.
I wonder if this has happened because I was using an older Avast Free version 22.4 on the affected Windows 10 device.
A very Happy Christmas to you and Mrs Bob (and many more of them). :)