Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: steve60 on December 07, 2022, 12:29:19 PM

Title: Renewing early and without authorisation - so robbing from a distance Beware
Post by: steve60 on December 07, 2022, 12:29:19 PM
Just be aware that this company has in my case not deleted my credit card details from the system and then used it to renew a subscription that I have advised in writing that I had no plans to renew.  At renewal last year I expressed my anger at the Policy of taking money on in my case 3rd of December for a 19th December renewal ( the excuse about checking you have funds in the account is both insulting and a nonsense) and now they ignored my cancellation details and took money from the credit card?!  After a 20 minute call I have been 'assured' that funds are being refunded in 5-7 working days. They can't do it immediately apparently - even though they took the funds 2 weeks early illegally.
What is the difference between being robbed in the street and these systems?!