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Consumer Products => Avast Mac Security => Topic started by: wwzz_china on December 11, 2022, 06:11:30 AM

Title: Subscription problem. Need help. （Problem Solved）
Post by: wwzz_china on December 11, 2022, 06:11:30 AM

Hi,

I have subscripted some products and supportor help me to make some modification on my subscriptions later.

Now I cannot see my old paid subscriptions and modified subscription in my account. Also my payment history.

I did not record all chat information with supportor. Only recorded the new active code. The activation is working well. But I want to see the new subscription detail in my account then I can also know when and how much to pay at next payment cycle.

How can I do? I have no "order number" now, so I can do nothing at online service.


Thanks!


Steve

Title: Re: Subscription problem. Need help.
Post by: wwzz_china on December 11, 2022, 06:14:21 AM

Find the chat history with support is may inportant for me. How to do it without "order number"? My old order list is gone, and there should be a new one as supportor told. But there is not!