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Consumer Products => Avast Secure Browser => Avast Secure Browser for Windows => Topic started by: Campbell2 on December 14, 2022, 01:08:29 AM

Title: Secure Browser Pro Bank Mode my bank says incorrect username or password
Post by: Campbell2 on December 14, 2022, 01:08:29 AM

 I have Avast One paid, 32 bit Windows 10. VPN and Privacy Guard were off. I went to settings and entered bank login address to allow all cookies. i searched help and did the settings bank mode developer mode update all extensions successfully. Browser and Avat One are updated. i confirmed in settings passwords it is using correct pass. Set bank address to allow all and 3rd party cookies. i can login to bank not in bank mode. Anything else to try ??
 EDIT = SOLVED = After Win10 Pro updated few hrs ago, as well as Avast One paid and Avast Secure Bowser Pro browser, my bank acceptrd my log in name and pass letting me log in using Avast Secure Browser Pro in Bank Mode. :-)

Title: Re: Secure Browser Pro Bank Mode my bank says incorrect username or password
Post by: Campbell2 on December 26, 2022, 10:57:32 AM

EDIT DEC 26 2022 : It's been back to opening BANK MODE like beofre with only blackened screen, no browser use shown in it. It;s Secrue Browser shortcut in it's bottom task bar only opens browser outside of bank mode window on desktop. :-(((( UUuuugggh. :-( Sigh. :-(((

Title: Re: Secure Browser Pro Bank Mode my bank says incorrect username or password
Post by: DavidR on December 26, 2022, 12:47:37 PM

Someone else has reported this again in another topic - https://forum.avast.com/index.php?topic=322128.msg1697675#msg1697675

This appears to have happened after an Avast update after update (build 22.12.7758.769) is this the same Avast program build number that you have.

I have tried to draw some attention to the new problem in that topic, so for now I would suggest monitoring that topic also.

I have also tried to draw some attention to this post.

Title: Re: Secure Browser Pro Bank Mode my bank says incorrect username or password
Post by: bob3160 on December 26, 2022, 02:25:18 PM

Quote from: DavidR on December 26, 2022, 12:47:37 PM

Someone else has reported this again in another topic - https://forum.avast.com/index.php?topic=322128.msg1697675#msg1697675 (https://forum.avast.com/index.php?topic=322128.msg1697675#msg1697675)

This appears to have happened after an Avast update after update (build 22.12.7758.769) is this the same Avast program build number that you have.

I have tried to draw some attention to the new problem in that topic, so for now I would suggest monitoring that topic also.

I have also tried to draw some attention to this post.

I've reported it on the Slack channel.

Title: Re: Secure Browser Pro Bank Mode my bank says incorrect username or password
Post by: DavidR on December 26, 2022, 04:54:18 PM

Thanks Bob,
Given the time of year, there may be some delay in an Avast response.

Title: Re: Secure Browser Pro Bank Mode my bank says incorrect username or password
Post by: bob3160 on December 26, 2022, 05:04:52 PM

Quote from: DavidR on December 26, 2022, 04:54:18 PM

Thanks Bob,
Given the time of year, there may be some delay in an Avast response.

You are correct since I've not had a response. This is still the holidays.