Avast WEBforum

Consumer Products => Avast Secure Browser => Topic started by: Mapantz1 on February 08, 2023, 09:43:10 PM

Title: Browser Sync has stopped working
Post by: Mapantz1 on February 08, 2023, 09:43:10 PM

As of today, sync isn't working. The link is giving: "Bad Request","status":400

Title: Re: Browser Sync has stopped working
Post by: robloxabdz on February 09, 2023, 12:31:48 PM

same to me, it said: "Service unavailable; try again later".I'm so confused, I have been trying so many times but it seems not to work. Has this issue happened with all avast browser users:?

Title: Re: Browser Sync has stopped working
Post by: Vladimir31 on February 10, 2023, 08:42:13 AM

Same here. They just broke something and not hurrying up to fix it )

Title: Re: Browser Sync has stopped working
Post by: Misha Zekovova on February 10, 2023, 12:45:34 PM

Hello,
thank you for reporting. We had an outage which was fixed yesterday afternoon. If the problem persists for you please try to log out and in again.
Hope this helps!

Title: Re: Browser Sync has stopped working
Post by: Rob46 on August 15, 2023, 06:57:51 PM

I'm currently having this exact issue. Any ideas on what the problem might be ? I can't get it to work on either my laptop or android. Thanks.

Title: Re: Browser Sync has stopped working
Post by: Gabriel392 on August 16, 2023, 01:28:54 PM

Quote from: Rob46 on August 15, 2023, 06:57:51 PM

I'm currently having this exact issue. Any ideas on what the problem might be ? I can't get it to work on either my laptop or android. Thanks.

Hey Rob,

Would you be able to provide a screenshot of your secure://sync-internals page?

Could you also try logging out and then logging back in to Sync as this sometimes resolves the issue. In regards to Android, there are some issues with sync on Android which we plan to resolve in the next release, but hopefully logging out and logging in should resolve what issues you have.