Avast WEBforum

Other => Viruses and worms => Topic started by: truong.le on February 23, 2023, 11:23:30 AM

Title: Remove site from URL:phishing
Post by: truong.le on February 23, 2023, 11:23:30 AM

Please kindly remove my site https://gotit.vn from URL:phishing

Title: Re: Remove site from URL:phishing
Post by: polonus on February 23, 2023, 12:59:51 PM

Hi truong.le,

Report an FP here: https://www.avast.com/false-positive-file-form.php#pc
Wait for an answer from avast team, as we here are just experienced volunteers.

See: https://urlscan.io/result/7d32d144-c597-4296-ba1a-7b71e4fa8760/
& https://urlscan.io/result/7d32d144-c597-4296-ba1a-7b71e4fa8760/#links

Never post live links here, for obvious reasons

<iframe src="-https://www.googletagmanager.com/ns.html?id=GTM-KS5F5LS" height="0" width="0" style="display:none;visibility:hidden"></iframe>  is likely above board.

Flagged for phishing by avast online security & privacy.
Was it the Amazon Cloudfront link? -13.33.88.60-server etc?

On Owl Carousel-tracking there: https://stackoverflow.com/questions/24380838/owl-carousel-google-analytics-tracking

polonus (volunteer 3rd party cold recon website-analyst and website error-hunter)

Title: Re: Remove site from URL:phishing
Post by: Deborah Lynn on February 24, 2023, 09:50:31 AM

I'm a rather inexperienced user of Avast, but yesterday I started getting URL:phishing warnings and the connection was cut to the Groove email website, which I need to use as part of my job. I answer the emails there. I put the URL in the Total Virus check and it was fine, and other colleagues with different virus checkers could access it without a problem.

But to me the strangest thing was, although I have Avast installed on both my laptop and my desktop, the warning only appears on my laptop. I can access the Groove emails without a problem on my desktop. How come if it's the same virus checking software, it's only warning me on one device?

I put the false positive report in yesterday, but so far I haven't heard anything and it's still the same issue on my laptop. I'm not working today, but I'm hoping to have a response by Monday. I also tried putting the URL in the Exceptions, but that made no difference. Is there anything else I can try?

Title: Re: Remove site from URL:phishing
Post by: polonus on February 24, 2023, 01:05:34 PM

Wait for an aswer to your report. Only avast team can give a meaningful reaction.

Also consider the following on spam- and phishing filters:
https://help.groove.co/en/articles/4127527-understanding-email-bounces-and-avoiding-spam-filters

polonus

Title: Re: Remove site from URL:phishing
Post by: Deborah Lynn on February 26, 2023, 01:32:55 PM

Thanks. I'm still waiting, but at least in the meantime I can work on one device - just not the most convenient one.