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Consumer Products => Avast Secure Browser => Topic started by: Peter1365 on March 08, 2023, 12:08:29 PM

Title: Avast Browser Out of Date Update error 3
Post by: Peter1365 on March 08, 2023, 12:08:29 PM

My Browser is failing to update, however when I press for more information I'm getting an error code 3.  does this mean the problem lies with the update server and not my computer?

Quote

An error occurred while checking for updates: Update check failed to start (error code 3: 0x80080005 -- system level).
Version 109.0.19817.75 (Official Build) (64-bit)

Update failed (Error 3 or 11): An error occurred while checking for updates: Update server not available.

Title: Re: Avast Browser Out of Date Update error 3
Post by: Sandu-RM on March 13, 2023, 12:04:18 PM

Quote from: Peter1365 on March 08, 2023, 12:08:29 PM

My Browser is failing to update, however when I press for more information I'm getting an error code 3.  does this mean the problem lies with the update server and not my computer?

Quote

An error occurred while checking for updates: Update check failed to start (error code 3: 0x80080005 -- system level).
Version 109.0.19817.75 (Official Build) (64-bit)

Update failed (Error 3 or 11): An error occurred while checking for updates: Update server not available.

Hi,

could you please provide the diagnostic information from your browser? You can get it by visiting this link: secure://settings/diagnosticInfo

Thank you