Avast WEBforum

Consumer Products => Avast Mac Security => Topic started by: fpkjr on December 30, 2007, 05:54:42 PM

Title: OS X 10.4.11
Post by: fpkjr on December 30, 2007, 05:54:42 PM

I  installed Avast Mac on a Intel machine ver. 10.4.11, I keep receiving  a error "Engine Unavailable reinstall or contact support".  I reinstalled twice and I'm still having the same issue.
Any help would be greatly appreciated.
Frank

Title: Re: OS X 10.4.11
Post by: zilog on January 02, 2008, 02:39:00 PM

Hallo,
many things changed since the last beta, and this might be related to the versions collision. Please, send Yor Activity Log (there's an error number returned by the scanning service, probably 15 - the engine cannot find its 400.vps).

Thus, get rid of the old version first (after that, You must see "Install", not "Update", in the proceed-button in the installation window):

do (as root): rm -fr /Applications/avast*; rm -fr /Library/Receipts/avast*
and then, launch the avast.pkg installation package.

regards,
pc