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Consumer Products => Avast Account (my.avast.com) => Topic started by: Christian159 on March 31, 2023, 09:09:10 AM

Title: Support doesnt work ???
Post by: Christian159 on March 31, 2023, 09:09:10 AM
I wrote to the support 4 days ago, also received confirmation of receipt, with the information that it can take up to 2 days. (17731428)

That's not how I define customer service. If I write up to 2 days, then I also give the 3rd, but that's fine.

I just subscribed to Avast and unfortunately it wasn't the right plan. Cancellation does not work, extraordinary termination will probably take even longer. I actually want to stay with Avast, but then you should also take care of me.
Title: Re: Support doesnt work ???
Post by: bob3160 on April 02, 2023, 10:30:07 PM
I wrote to the support 4 days ago, also received confirmation of receipt, with the information that it can take up to 2 days. (17731428)

That's not how I define customer service. If I write up to 2 days, then I also give the 3rd, but that's fine.

I just subscribed to Avast and unfortunately it wasn't the right plan. Cancellation does not work, extraordinary termination will probably take even longer. I actually want to stay with Avast, but then you should also take care of me.
Not an excuse but weekends don't count. :)

Contact Sales:  https://support.avast.com/en-us/contact/sales/
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