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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: BBT on April 10, 2023, 02:59:14 AM

Title: Firewall is turesd off can't open it
Post by: BBT on April 10, 2023, 02:59:14 AM
version 23.3.6058 (build 23.3.8047.781)

when i starting the computer from 4.4 to 4.10 this is the second time it happened it did not happen in previous versions.
I click "TURN ON" but is nothing happens can't open it  the first time this bug happened I restarted the computer that did not happen again
but today it happen again  >:(
(https://i.imgur.com/KWX4tlz.jpg)
Title: Re: Firewall is turesd off can't open it
Post by: MrDJ on April 10, 2023, 11:30:43 AM
Using the BETA version there is always a chance something may not work correctly as it is a test version to find out if there are any issues.

try a repair

go > menu > settings > troubleshooting > scroll down to repair app and see if that helps.
appart from that i have no idea what else to try.
Title: Re: Firewall is turesd off can't open it
Post by: BBT on April 10, 2023, 12:47:56 PM
Using the BETA version there is always a chance something may not work correctly as it is a test version to find out if there are any issues.

try a repair

go > menu > settings > troubleshooting > scroll down to repair app and see if that helps.
appart from that i have no idea what else to try.
But...........
Beta version 23.3.6057
Last version 23.3.6058
Title: Re: Firewall is turesd off can't open it
Post by: rocksteady on April 10, 2023, 12:58:16 PM
If you no longer wish to run a Beta version of Avast. Run avastclear to remove it, then install the latest production version.
See: https://forum.avast.com/index.php?topic=323225.0
Title: Re: Firewall is turesd off can't open it
Post by: MrDJ on April 10, 2023, 09:51:19 PM
Using the BETA version there is always a chance something may not work correctly as it is a test version to find out if there are any issues.

try a repair

go > menu > settings > troubleshooting > scroll down to repair app and see if that helps.
appart from that i have no idea what else to try.
But...........
Beta version 23.3.6057
Last version 23.3.6058

but but, did you try the repair.
Title: Re: Firewall is turesd off can't open it
Post by: DavidR on April 10, 2023, 11:28:42 PM
Using the BETA version there is always a chance something may not work correctly as it is a test version to find out if there are any issues.

try a repair

go > menu > settings > troubleshooting > scroll down to repair app and see if that helps.
appart from that i have no idea what else to try.
But...........
Beta version 23.3.6057
Last version 23.3.6058

but but, did you try the repair.

I don't think a Repair would change the status of being on the Beta stream, if that is what the user wishes to do.
Title: Re: Firewall is turesd off can't open it
Post by: MrDJ on April 11, 2023, 11:36:22 AM
Using the BETA version there is always a chance something may not work correctly as it is a test version to find out if there are any issues.

try a repair

go > menu > settings > troubleshooting > scroll down to repair app and see if that helps.
appart from that i have no idea what else to try.
But...........
Beta version 23.3.6057
Last version 23.3.6058

but but, did you try the repair.

I don't think a Repair would change the status of being on the Beta stream, if that is what the user wishes to do.
the way i understood their post was the firewall wasnt turning on. thats why i suggested maybe trying a repair.
Title: Re: Firewall is turesd off can't open it
Post by: DavidR on April 11, 2023, 12:51:56 PM
But if you look at the image posted it clearly states it is the Beta product, repairing the Beta product won't take the user onto the Regular release stream.  Which the OP mentioned it the later version, build number.
Title: Re: Firewall is turesd off can't open it
Post by: MrDJ on April 11, 2023, 01:06:06 PM
ahh,got ya. ill step back then :)