Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: kel1 on August 23, 2023, 11:22:57 AM

Title: No Notification/ALERTS are being generated.
Post by: kel1 on August 23, 2023, 11:22:57 AM

Has the criteria for the generation of Alerts been changed?
Since updating  AVAST FREE ANTIVIRIS from  Ver 23.7.6074 to Ver 23.8.6078
No Notification/ALERTS are being generated.
For example:
  -Smart Scan Results
  -Network Inspection Results
  -Threat Block
  -New Device Joined Network

Title: Re: No Notification/ALERTS are being generated.
Post by: kel1 on August 25, 2023, 04:27:19 PM

Looks Like no one else is experiencing this issue.

Title: Re: No Notification/ALERTS are being generated.
Post by: chris... on August 25, 2023, 08:41:42 PM

Experienced and posted as a remark on the main v23.8 topic (with a link to your topic)
https://forum.avast.com/index.php?topic=324671.msg1708635#msg1708635

Title: Re: No Notification/ALERTS are being generated.
Post by: petr blatny on August 28, 2023, 01:07:51 PM

Hello, could you please check if silent mode is on? Open Avast UI, Menu -> Setting -> General -> Notification -> Silent mode.
If it is unchecked (silent mode is not activated) can you please enable debug logs: Menu -> setting -> Troubleshooting -> Enable Debug Logging. Try to induce some action causing a notification and collect logs or support package and send it to me to analyse petr.blatny@avast.com please add time and action you tried.
log folder: c:\ProgramData\AVAST Software\Avast\log\ - copy it somewhere else, then pack them and email it to me.

Thank you
Petr