Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: c.hillis on October 09, 2023, 10:34:40 PM

Title: Photos missing
Post by: c.hillis on October 09, 2023, 10:34:40 PM

Recently a scan was done on someone I knows' android phone, and now a ton of photos are gone. 3 years worth of memories gone. Any sort of program that can be run to get them back?

Title: Re: Photos missing
Post by: DavidR on October 10, 2023, 01:53:21 AM

If a scan was done, it shouldn't just delete files, there should first be a report and ask if you want to clean.  Unfortunately I don't use the cleanup product so I can't speak from personal experience.

There may be some file recovery programs/apps for Android, I don't have personal experience of one.  I generally keep my storage clean on my own and also backup stuff to an external drive or SD card.

https://www.google.co.uk/search?q=file+recovery+programs%252Fapps+for+Android Many hits here.