Avast WEBforum
Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: magostoni on January 11, 2008, 12:23:19 PM
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Hi,
I'm new to this forum; we installed Avast server edition on our server and the automatic update work well at the beginning; now since 7 january 2008 we receive all the time the software try an update the error message in the log:
Function setifaceUpdatePackages() has failed. Return code is 0x00000426, dwRes is 00000002.
We receive the error also if we try the manual update.
What does it means?
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Is this error still present?
Seems just verbose of the logs.
You can search the forum for 0x00000426 keyword.
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Check the services control panel, is avast! iAVS4 Control Service running and set to automatic startup?
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avast! iAVS4 Control Service is running; I have also restarted it but nothing is changed; the problem and message in the log occurs always when the program try to update.
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Which is your avast (program) version?
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Please send me files error.log and warning.log from avast4\data\logs folder, and setup.log from avast4\setup folder.
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Here are the files you asked me; setup.log was too big so I cut the last piece.
With thanks
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Does the file setup.ovr exist in avast4\setup folder? Or can you access Add/remove programs control panel -> avast! Antivirus?
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Setup.ovr doesn't exist; exist setiface.ovr;
Yes I can access control panel -> change/remove Avast! Server edition.
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Is there also file "avast.setup"? If yes, try to copy this file as "setup.ovr" and the problem should be fixed.
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I copied and renamed avast.setup in setup.ovr then Try to update from menu Updating -> iAVS Update and receive a different error message
Function setifaceUpdatePackages() has failed. Return code is 0x00000426, dwRes is 00000000.
So what does has changed?
A note: avast.setup was 0 kb
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Setup.ovr that is the main updating part was corrupted.
Download the file here (only for your server edition version 4.7.859):
http://public.avast.com/~forejt/av_srv-35b/setup.zip
Extract setup.ovr to avast4\setup folder, and delete avast.setup.
Then try the update again.
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Ok,
now is working
Thanks a lot
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hi
i have the same problem ,but iam using the new avast 4.8.1169 home edition
and i do not know what to do
please help me
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i have the same problem ,but iam using the new avast 4.8.1169 home edition
Did you upgrade from 4.7 or this is a new installation?
Which antivirus did you use before avast?
From where were you download avast setup to install? Official site?
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i always use avast
i always download it from the official site.
i was using the avast 4.7 when i realize that the new avast 4.8 was available
so i donload it and the vps file too
i update the program and everything was ok at this time
when i update the vps file
appear an error window and in teh log viewer this message
Function setifaceUpdatePackages() has failed. Return code is 0x00000426, dwRes is 00000002.
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Function setifaceUpdatePackages() has failed. Return code is 0x00000426, dwRes is 00000002.
Please, don't post twice the same, just double the help effort.
Follow: http://forum.avast.com/index.php?topic=34367.msg287922#msg287922
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Setup.ovr that is the main updating part was corrupted.
Download the file here (only for your server edition version 4.7.859):
http://public.avast.com/~forejt/av_srv-35b/setup.zip
Extract setup.ovr to avast4\setup folder, and delete avast.setup.
Then try the update again.
Can I get this file too ?