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Consumer Products => Avast Secure Browser => Topic started by: anasalmasri2777 on February 08, 2024, 10:27:49 AM

Title: signed out by mistake bookmarks gone
Post by: anasalmasri2777 on February 08, 2024, 10:27:49 AM

I simply signed out by mistake to sign in to make a new, different account. However, when I signed back in to the first account all my bookmarks, history and passwords were erased, and I had no idea how to retrieve them. I thought all were synced and backed up to the cloud. I have been searching this forum for the same or similar issue and tried many ideas here but no good.
I hope you can help me with this.
thank you.

Title: Re: signed out by mistake bookmarks gone
Post by: Misha Zekovova on February 26, 2024, 12:13:53 PM

Hello,
I'm very sorry but unfortunately there's nothing we can do now, we delete data for not signed users after 30 days of inactivity. We're working on a better solution.
Sorry for inconveniences caused!