Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: simon99 on March 23, 2024, 12:18:12 AM

Title: Cancelling Cleanup grrrrrrrr
Post by: simon99 on March 23, 2024, 12:18:12 AM

 >:( >:( >:( Been trying to cancel my subscription... helpdesk doesnt answer... subscription shows in app, but not on web account, so i can not cancel it as it doesn't exist in my account, frustrated does not even come close to how im feeling.......

Title: Re: Cancelling Cleanup grrrrrrrr
Post by: prokopes_ on March 25, 2024, 05:04:19 PM

Hi @simon99, I'm sorry to hear about your experience! I asked my colleagues to reach out to you via email.

Title: Re: Cancelling Cleanup grrrrrrrr
Post by: simon99 on April 28, 2024, 11:31:51 AM

You might have asked them, but i have received nothing all i want to do is cancel the subscription...if you can arrange that then all is good...

Title: Re: Cancelling Cleanup grrrrrrrr
Post by: prokopes_ on April 29, 2024, 03:41:00 PM

Sorry about that! I asked my colleague to double check your case. You should now see our response in your inbox.

Title: Re: Cancelling Cleanup grrrrrrrr
Post by: simon99 on April 29, 2024, 07:57:02 PM

Nope[img]

Title: Re: Cancelling Cleanup grrrrrrrr
Post by: prokopes_ on April 29, 2024, 08:21:14 PM

Sorry for the confusion. The response was sent to your email inbox. If you don't see an email from Avast support in your email, please check the SPAM / JUNK folder.
Please let me know if you found our message.