Avast WEBforum

Other => Viruses and worms => Topic started by: bmtalks on March 27, 2024, 06:25:45 PM

Title: Website removal from blacklist
Post by: bmtalks on March 27, 2024, 06:25:45 PM

Hi team.

I have an issue with website of my client that is called hxtps://www.biocoiff-pro.com/

Back in the days there was malware on the site and probably that's why site got flagged. But since then all the malware was removed from the site, we have changed hosting company and scanned website with every possible tool, so it should be clear now.

Here is the result of virustotal: https://www.virustotal.com/gui/url/462eecfd8dcbaf57d149b1c972be40f995b333b157dc1fd4f4a2d8264264dba5
Safe browsing site status from Google: https://transparencyreport.google.com/safe-browsing/search?url=https:%2F%2Fwww.biocoiff-pro.com%2F&hl=en
Quttera scan shows there is no malware as well: https://quttera.com/detailed_report/www.biocoiff-pro.com

So can you please check the site on your own and remove it from the blacklist as basically it impacts our processes, since a lot of customers in France are using Avast and cannot access the site.

Thanks in advance.

Title: Re: Website removal from blacklist
Post by: Pondus on March 27, 2024, 06:33:33 PM

https://forum.avast.com/index.php?topic=14433.msg1289438#msg1289438


Your VT scan was 3 years old. Always check scan date in top right corner and click on refresh (reanalyze) if needed
https://www.virustotal.com/gui/url/462eecfd8dcbaf57d149b1c972be40f995b333b157dc1fd4f4a2d8264264dba5?nocache=1

Title: Re: Website removal from blacklist
Post by: bmtalks on March 28, 2024, 11:21:43 AM

I have submitted https://www.avast.com/report-false-positive#pc

Ran sucuri scan as well. Doesn't seem that there is any malware actually, waiting for the reply.