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Consumer Products => Avast Mobile Security => Topic started by: SkilletSkool on March 28, 2024, 09:42:49 PM

Title: Apps Need to Bypass VPN
Post by: SkilletSkool on March 28, 2024, 09:42:49 PM

I am really trying to make my experience less frustrating with a vast mobile. I'm using the Avast One gold for Android.

I like to keep my VPN turned on at almost all times. I have two or three apps that do not work when I use my VPN. I have to go in manually and turn the VPN off and then remember to turn it back on.

How can I set up these apps to be excluded from the VPN or is this even possible?

Title: Re: Apps Need to Bypass VPN
Post by: mchain on April 03, 2024, 06:35:35 AM

Depends on what the purpose/use of your three apps are.  If they are applications that require the network to be as a private network to work as expected then disabling VPN would make sense.

Do tell what the app names are so we can figure this out.

Title: Re: Apps Need to Bypass VPN
Post by: SkilletSkool on April 07, 2024, 06:10:05 AM

Hulu, Disney, T-Mobile, Vudu, security system, maybe one more.

I don't use a lot of apps.

Title: Re: Apps Need to Bypass VPN
Post by: mchain on April 08, 2024, 06:00:00 AM

Looks like you've encountered geo-blocking with Hulu and Disney, T-Mobile, Vudu. 

In some cases, a VPN may use the same IP address for more than one customer, a practice called sharing.  If Hulu sees more than one customer using the same IP address, they will, after investigation, blacklist that IP address.  Blacklist, no access.

Are you outside the country you wish to view streaming content from?

Title: Re: Apps Need to Bypass VPN
Post by: SkilletSkool on April 11, 2024, 12:01:31 AM

No. I'm in the USA. My avast vn is even set to a local Metropolitan area.

Tbh, using my blink security system is the main reason I need this but it would help with other apps.

Title: Re: Apps Need to Bypass VPN
Post by: mchain on April 12, 2024, 08:05:14 PM

You could do a repair of your VPN via doing a general repair of Avast One for your Android phone.

This should reset your configuration settings back to default.  Restart phone when done with repair.

Let me know what result is.

Title: Re: Apps Need to Bypass VPN
Post by: DavidR on April 12, 2024, 08:18:15 PM

Quote from: SkilletSkool on April 11, 2024, 12:01:31 AM

No. I'm in the USA. My avast vn is even set to a local Metropolitan area.

Tbh, using my blink security system is the main reason I need this but it would help with other apps.

It may still be blocked if the recipient still considers the use of a VPN against their rules.  It wouldn't matter if you were using a VPN set to a local Metropolitan area, they still see it as a VPN.