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Business Products => Archive (Legacy) => Avast Business => Avast Distributed Network Manager => Topic started by: The_Stranger on January 16, 2008, 10:06:28 PM

Title: Status: failed (Access is Denied)
Post by: The_Stranger on January 16, 2008, 10:06:28 PM
I have a few Vista machines on the domain, this seems to be specific to 2 of them.  I created an install package, then a deployment task and pushed a test run to my vista computer.  This was successful.  Then I opened the Deployment Task and changed only the computer names to 2 other vista boxes.  This resulted in the error Status: failed (Access is Denied).

These 3 computers are all on the same domain, I used the domain admin account on the successful install and didn't change it when I pushed to the 2 computers that were unsuccessful. 

the install log:

01/16/08 14:49:14:   rinstInstall begin
01/16/08 14:49:14:   Init 50 60 C:\Windows\TEMP\asw32EB.tmp C:\Program Files\Alwil Software\Management Tools\InstPkgs NULL C:\Windows\TEMP\asw32EA.tmp 0
01/16/08 14:49:15:   Store
01/16/08 14:49:15:   Domains: abgkc,
01/16/08 14:49:15:   Init ABGKC\401k-GLH
01/16/08 14:49:15:   401k-GLH: GetAccount
01/16/08 14:49:15:   401k-GLH: Queueing
01/16/08 14:49:15:   StartThread
01/16/08 14:49:15:   Loop
01/16/08 14:49:15:   SpawnThreads
01/16/08 14:49:15:   401k-GLH: StartSetup
01/16/08 14:49:15:   401k-GLH: Connecting
01/16/08 14:49:15:   401k-GLH: OpenSCManager error 5 (Access is denied)
01/16/08 14:49:15:   401k-GLH: RemoveOnError
01/16/08 14:49:15:   401k-GLH: CloseConnection
01/16/08 14:49:15:   401k-GLH: Finished with error
01/16/08 14:49:15:   TerminateAll
01/16/08 14:49:15:   rinstInstall end 0

any help on this one? 
Title: Re: Status: failed (Access is Denied)
Post by: vojtech on January 17, 2008, 11:40:16 AM
Please replace the C:\Program Files\Alwil Software\Management Tools\aswRInst.dll file with this one:
http://public.avast.com/~peterka/4.7.657/aswRInst.dll (http://public.avast.com/~peterka/4.7.657/aswRInst.dll)
and try again.
Title: Re: Status: failed (Access is Denied)
Post by: kemal.aldag on February 22, 2008, 03:17:28 PM
Hi I have the same problem with my friend, and I replaced the dll file with the one you suggested but still I have this error message in my log file

02/22/08 16:06:23:   rinstInstall begin
02/22/08 16:06:23:   Init 50 60 C:\WINNT\TEMP\asw29.tmp C:\Program Files\Alwil Software\Management Tools\InstPkgs NULL C:\WINNT\TEMP\asw28.tmp 0
02/22/08 16:06:24:   Store
02/22/08 16:06:24:   Domains: teknik,
02/22/08 16:06:24:   Init WORKGROUP\TEKNIK
02/22/08 16:06:24:   TEKNIK: GetAccount
02/22/08 16:06:24:   TEKNIK: Queueing
02/22/08 16:06:24:   StartThread
02/22/08 16:06:24:   Loop
02/22/08 16:06:24:   SpawnThreads
02/22/08 16:06:24:   TEKNIK: StartSetup
02/22/08 16:06:24:   TEKNIK: Connecting
02/22/08 16:06:26:   TEKNIK: WNetAddConnection2 \\TEKNIK\C$ TEKNIK\yeba_tech error 5 (Access is denied)
02/22/08 16:06:28:   TEKNIK: WNetAddConnection2 \\TEKNIK\ADMIN$ TEKNIK\yeba_tech error 5 (Access is denied)
02/22/08 16:06:28:   TEKNIK: RemoveOnError
02/22/08 16:06:28:   TEKNIK: Finished with error
02/22/08 16:06:29:   TerminateAll
02/22/08 16:06:29:   rinstInstall end 0

by the way when I try to connect to that computer using "RUN" a window comes up and asks for network password, how can I eleminate that? Because I have entered the account name and password to the remote computer but still couldn't manage to eleminate that window.... I used the valid account name and password in installation package but still couldn't manage to deploy the product. Thanks for your help
Title: Re: Status: failed (Access is Denied)
Post by: vojtech on February 22, 2008, 04:22:00 PM
Check the 'Simple File Sharing' option in Folder Options of the workstation. It must be disabled for the remote deployment to work.
Title: Re: Status: failed (Access is Denied)
Post by: kemal.aldag on April 09, 2008, 09:24:46 AM
I have tried that as well but still couldn't manage to deploy the product
I disabled the option in folder option which is "Use Simple File Sharing" but still it requires a network password when I use RUN to reach to the computers \\Computer\C$ folder...Anything else I can do?
Title: Re: Status: failed (Access is Denied)
Post by: vojtech on April 09, 2008, 10:55:48 AM
Quote
I have tried that as well but still couldn't manage to deploy the product
And the log looks the same as before ?

Quote
I disabled the option in folder option which is "Use Simple File Sharing" but still it requires a network password when I use RUN to reach to the computers \\Computer\C$ folder...Anything else I can do?
I think it is normal that it requires a password, why do you expect it should not ?
Title: Re: Status: failed (Access is Denied)
Post by: kemal.aldag on April 09, 2008, 04:17:34 PM
Because it DOES NOT ASK any password from workstation to server, it asks from server to workstation. That's why. But still trying on it.