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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Krob189 on January 17, 2008, 04:09:39 AM

Title: My real time protection isnt working
Post by: Krob189 on January 17, 2008, 04:09:39 AM

Well i turned off the real time protection because it made my computer slow when I played video games but I cant figure out how to turn it back on when I'm on the web please help

Title: Re: My real time protection isnt working
Post by: TedNelly on January 17, 2008, 04:22:36 AM

If you paused the protection Right click the tray icon and resume Providers.

Is you have completely stopped providers.

Start/run/services.msc OK

make sure you restart the providers

 

Title: Re: My real time protection isnt working
Post by: Krob189 on January 17, 2008, 04:31:11 AM

what tray icon?

Title: Re: My real time protection isnt working
Post by: Krob189 on January 17, 2008, 04:40:55 AM

I have all the avast services started and I clicked to run on the resident scanner but i dont see the icon in the right side of my computer screen

Title: Re: My real time protection isnt working
Post by: Lisandro on January 17, 2008, 03:41:49 PM

Quote from: Krob189 on January 17, 2008, 04:31:11 AM

what tray icon?

The 'a' blue icon... it it is not there..., then:
1. Check the option in the Appearance tab of settings.
or
2. Repair your avast installation through Control Panel.
or
3. Make a link to ashdisp.exe in your startup folder
or
4. Add the path to ashDisp.exe into a value named avast! in the Windows Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
See picture here: http://forum.avast.com/index.php?topic=26155.msg213891#msg213891

If that does not help, please, uninstall, boot, install again, boot.

What other security based software do you have that might block new startup entries, e.g. Spybot S&D (TeaTimer), AdAware (AdWatch), SpySweeper, Spyware Doctor (StartUpGuard), PrevX, WinPatrol, ProcessGuard, etc.?