Avast WEBforum
Consumer Products => Avast Mac Security => Topic started by: zilog on January 17, 2008, 11:33:07 AM
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- moved from our support SupportSuite here, maybe others might be interrested too:
I have downloaded the software from the apple site. I am getting a
message that says the "Engine cannot Launch" and then a tab to
"Terminate". I moved the application to the trash and reinstalled and
the same thing has happened. The version of Avast is 2.74 and I'm
using a Mac OS X version 10.5.
Please, open Terminal Utility, and issue this command:
/Applications/avast\!.app/Contents/Resources/com.avast.MacAvast.MAD
- copy/paste results here
then, issue:
/Applications/avast\!.app/Contents/Resources/com.avast.MacAvast.MAD -v -d ~/Library/Application\ Support/com.avast.MacAvast/ -t 3333
- copy/paste results here
if ok, try:
telnet localhost 3333
- copy/paste results here
Regards,pc
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- moved from our support SupportSuite here, maybe others might be interrested too:
I have downloaded the software from the apple site. I am getting a
message that says the "Engine cannot Launch" and then a tab to
"Terminate". I moved the application to the trash and reinstalled and
the same thing has happened. The version of Avast is 2.74 and I'm
using a Mac OS X version 10.5.
Please, open Terminal Utility, and issue this command:
/Applications/avast\!.app/Contents/Resources/com.avast.MacAvast.MAD
- copy/paste results here
then, issue:
/Applications/avast\!.app/Contents/Resources/com.avast.MacAvast.MAD -v -d ~/Library/Application\ Support/com.avast.MacAvast/ -t 3333
- copy/paste results here
if ok, try:
telnet localhost 3333
- copy/paste results here
Regards,pc
More than 10 users complained about this flaw, but until now, nobody has sent the report. Strange...
pc
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Hello,
I've issued the commands described above with the following results:
mkisiu:~ mkisiu$ /Applications/avast\!.app/Contents/Resources/com.avast.MacAvast.MAD
ERROR-013: No listening interface specified.
mkisiu:~ mkisiu$ /Applications/avast\!.app/Contents/Resources/com.avast.MacAvast.MAD -v -d ~/Library/Application\ Support/com.avast.MacAvast/ -t 3333
ERROR-012: Cannot locate 400.vps file in the specified data path.
...and just in case:
mkisiu:~ mkisiu$ telnet localhost 3333
Trying ::1...
telnet: connect to address ::1: Connection refused
Trying ::1...
telnet: connect to address ::1: Connection refused
Trying 127.0.0.1...
telnet: connect to address 127.0.0.1: Connection refused
telnet: Unable to connect to remote host
Cheers
Maciek
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mkisiu:~ mkisiu$ /Applications/avast\!.app/Contents/Resources/com.avast.MacAvast.MAD -v -d ~/Library/Application\ Support/com.avast.MacAvast/ -t 3333
Thanks a lot, dude! you're the first from cca 20 users that complained about this flaw who gave us report. Now, we know what went wrong - the file 400.vps failed to install to your "~/Library/Application Support/com.avast.MacAvast" directory.
Please, copy the desired 400.vps file from: /Applications/avast\!.app/Contents/Resources/400.vps to the ~/Library/Application Support/com.avast.MacAvast . After that, try to start Avast! and the application should start to work. Please, confirm.
Regards,
PC
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hi mate,
thanks a lot for your time and support. I've proceed in line with your instructions and now it is working.
Thanks again & regards
Maciek
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I have also run into this problem after downloading from your site to my MacBook. Upon trying to run your software, I get the same "Engine cannot launch" message with the "Terminate" window. After reading this string, I followed the request for the entries into Terminal with the following results:
Last login: Mon Feb 18 17:36:37 on console
24-113-145-236:~ rongraham$ /Applications/avast\!.app/Contents/Resources/com.avast.MacAvast.MAD
ERROR-013: No listening interface specified.
24-113-145-236:~ rongraham$ /Applications/avast\!.app/Contents/Resources/com.avast.MacAvast.MAD -v -d ~/Library/Application\ Support/com.avast.MacAvast/ -t 3333
ERROR-012: Cannot locate 400.vps file in the specified data path.
24-113-145-236:~ rongraham$ telnet localhost 3333
Trying ::1...
telnet: connect to address ::1: Connection refused
Trying ::1...
telnet: connect to address ::1: Connection refused
Trying 127.0.0.1...
telnet: connect to address 127.0.0.1: Connection refused
telnet: Unable to connect to remote host
I began to try the fix listed in the next-to-last post, but am unable to find a directory called "avast" under the "Applications" directory, or ti find the 400.vps file at all on my hard drive. I had tried to install this software before, ran into the same problem and then sent the file to trash. I have not tried deleting and then reinstalling the software since this recent download.
Ca you help?
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Sorry, I'm new to Mac and I understand where I'm supposed to copy the 400.vbs file from, but don't understand where I'm supposed to copy it to.
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Hi,
there is no directory called "avast" but "avast\!.app". Just try to type (in the terminal window) cd /Applications/avast and then press the tab key. The directory name should be inserted automatically.
Cheers
Maciek
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Hi,
to pattersd:
the destination folder is located inside your home directory structure (this is the "~" sign), so the whole path looks like:
/Users/"your username here"/Library/Application Support/com.avast.MacAvast
The easy way to type the correct path is to type ~(or /Users/"your username here")/Library/Application and then press the tab key. On the screen you will see something like that: /Application\ Support/
to summarize, the destination folder looks like (in the terminal window):
~/Library/Application\ Support/com.avast.MacAvast/
cheers
Maciek
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To Maciek. Got it. Many thanks for your help. Avast is now working.
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Hello,
I tried the 3 suggested commands in Terminal, but I still get the "Engine cannot start" message when I start Avast!. My Terminal window displays:
Last login: Wed Mar 19 10:58:03 on ttys000
HOGESCHO-F89C0F:~ riccardo$ /Applications/avast\!.app/Contents/Resources/com.avast.MacAvast.MAD
ERROR-013: No listening interface specified.
HOGESCHO-F89C0F:~ riccardo$ /Applications/avast\!.app/Contents/Resources/com.avast.MacAvast.MAD -v -d ~/Library/Application\ Support/com.avast.MacAvast/ -t 3333Version of daemon: 0.0.68
Datapath to 400.vps: '/Users/riccardo/Library/Application Support/com.avast.MacAvast/'
Workspace directory: '/tmp/_avast4_'
License file: ''
Packers set: 0x1FFFFFFF
Scan flags: 0x01800000
Recurse depth: 32
Connection timeout: 5s
VPS version: 071209-0 09.12.2007
VPS reload: on request
Scanlog file: 'none', mask 0x00000003
Running mode: foreground
Listening interfaces: tcp:any:3333
Engine ready, listening on sockets
telnet localhost 3333
thanks - randreol
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Hi again,
I was able to fix this problem by manually deleting the Avast! application and the com.avast.MacAvast folder and then reinstalling the application (reloading the licence file)
thanks - randreol
Hello,
I tried the 3 suggested commands in Terminal, but I still get the "Engine cannot start" message when I start Avast!. My Terminal window displays:
Last login: Wed Mar 19 10:58:03 on ttys000
HOGESCHO-F89C0F:~ riccardo$ /Applications/avast\!.app/Contents/Resources/com.avast.MacAvast.MAD
ERROR-013: No listening interface specified.
HOGESCHO-F89C0F:~ riccardo$ /Applications/avast\!.app/Contents/Resources/com.avast.MacAvast.MAD -v -d ~/Library/Application\ Support/com.avast.MacAvast/ -t 3333Version of daemon: 0.0.68
Datapath to 400.vps: '/Users/riccardo/Library/Application Support/com.avast.MacAvast/'
Workspace directory: '/tmp/_avast4_'
License file: ''
Packers set: 0x1FFFFFFF
Scan flags: 0x01800000
Recurse depth: 32
Connection timeout: 5s
VPS version: 071209-0 09.12.2007
VPS reload: on request
Scanlog file: 'none', mask 0x00000003
Running mode: foreground
Listening interfaces: tcp:any:3333
Engine ready, listening on sockets
telnet localhost 3333
thanks - randreol