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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: j.rose on January 24, 2008, 05:34:45 PM

Title: Change or uninstall?
Post by: j.rose on January 24, 2008, 05:34:45 PM
Just installed on new computer using vista. Avast and setup icons keep showing action needs to be taken and when I click continue it does a memory and start up check. It ends with the request to change or uninstall. Yet it seems to be installed. I have shut down and re-started but it keeps cycling through this notice and instruction. Any thoughts? Using mozilla but IE still on my computer.
Title: Re: Change or uninstall?
Post by: rassel on January 27, 2008, 05:06:17 AM
Try to fully uninstall avast or any other anti virus program you have and reinstall avast again.(If it request you to restart than you restart your computer.)
Title: Re: Change or uninstall?
Post by: chasgee on February 27, 2009, 05:52:31 PM
i have installed this program and i have tried to uninstall it but it will not let me uninstall it using any of the ways that you have said to try to uninstall the program. it keeps telling me that i need to enable the program but i can not bring the program up to enable it
Title: Re: Change or uninstall?
Post by: Bluesman on February 27, 2009, 07:25:35 PM
Quote from: chasgee on February 27, 2009, 05:52:31 PM
i have installed this program and i have tried to uninstall it but it will not let me uninstall it using any of the ways that you have said to try to uninstall the program. it keeps telling me that i need to enable the program but i can not bring the program up to enable it

Have you tried the avast! uninstall utility?

http://www.avast.com/eng/avast-uninstall-utility.html
Title: Re: Change or uninstall?
Post by: Lisandro on February 27, 2009, 07:27:37 PM
Which was your old antivirus? How did you uninstall it?
Title: Re: Change or uninstall?
Post by: strawberry_is_back on January 17, 2010, 07:58:53 PM
i have tried EVERYTHING ive read about uninstalling avast pro .
now im on the net with no firewall protection , (which ive paid for) .
actually i would like to repair it , ive used this for a couple years now .
it wont let me do anything about uninstalling or repair
PLZ HELP , LOST WITHOUT AVAST
Title: Re: Change or uninstall?
Post by: YoKenny on January 17, 2010, 11:43:42 PM
Welcome

1. avast! Pro does not have a firewall
2. Download avast! Pro  English (40.46 MB): http://www.avast.com/eng/download-avast-professional.html
3. See: http://www.avast.com/eng/avast-uninstall-utility.html  You may have to run this in Safe Mode.

The feature comparison is the same in avast V5
Title: Re: Change or uninstall?
Post by: strawberry_is_back on January 18, 2010, 12:54:12 AM
 ???
ive tried running in the safe mode to uninstall , i keep getting the message : a setface error has occurred 536870929.
im a pc dummy and have no idea what this means ...
i cant reinstall avast till i get this error off ,,
thanks for the reply
p.s.
ive also tried aswclear.exe to help ... it wont download because of avast  :'(
Title: Re: Change or uninstall?
Post by: DavidR on January 18, 2010, 01:40:41 AM
Why won't it download, avast (working or otherwise) doesn't mess with downloads, what errors are you getting ?

How are you downloading the aswclear.exe file ?

- Right click on this link http://files.avast.com/files/eng/aswclear.exe (http://files.avast.com/files/eng/aswclear.exe) and select Save as or Save File as (depending on your browser) and save it to your HDD, somewhere you can find it again... You should run this uninstall utility from safe mode also.

Are you sure you were in safe mode as avast doesn't run in safe mode so you shouldn't be getting a setiface error, well I wouldn't have though so) ?

- Booting into safe mode http://www.pchell.com/support/safemode.shtml (http://www.pchell.com/support/safemode.shtml)