Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: galooma on March 14, 2004, 12:42:57 PM

Title: files that cannot be scanned
Post by: galooma on March 14, 2004, 12:42:57 PM

hi everyone at avast , im wondering what , if anything needs to be done with the list (usually around 20-30) files that come up on scan results as unable to be scanned. I think password protected is one of the reasons listed ,Iwould cite them all but i havent worked out how to review the results of previous scans either so im working from memory here .Not a big problem but i would appreciate any feedback :)

Title: Re:files that cannot be scanned
Post by: pk on March 14, 2004, 01:23:32 PM

We're unable to work with the archives which are password protected; simply, because we dont know it. You can enable reporting if you give a green light to [Settings\Report file\Create report file] and e.g. turn [Soft errors, Skipped files] on.

Title: Re:files that cannot be scanned
Post by: galooma on March 15, 2004, 05:51:24 AM

thx pk does this mean i should remove passwords before scanning ? or maybe just scan those files in isolation if they cant be deleted?    :-\

Title: Re:files that cannot be scanned
Post by: pk on March 15, 2004, 09:29:12 AM

No, you dont need to move those files anywhere, scanner will skip them and inform you they're under password protection.

Title: Re:files that cannot be scanned
Post by: shgoh on March 15, 2004, 10:03:07 AM

Quote from: galooma on March 15, 2004, 05:51:24 AM

thx pk does this mean i should remove passwords before scanning ? or maybe just scan those files in isolation if they cant be deleted?    :-\

you may not be able to change the properties of such files...so just ignore them... ;)

Title: Re:files that cannot be scanned
Post by: galooma on March 15, 2004, 10:52:56 AM

ok thanks a heap for takin the time . 8)