Avast WEBforum
Other => Viruses and worms => Topic started by: hakim on March 14, 2004, 06:52:54 PM
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dear friends: i got message from avast of finding the virus WIN32.TROJAN-GEN.VC. the avast couldnt repair it the infected file is windows\system\sysreq.exe.
pls. am begginer, help me how to get rid of this virus,thnx alot
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Avast should be able to delete the file in Safe mode, or just kill the task sysreq.exe by using the Taskmanager and delete the file than.
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Press ctrl-alt-del once. Close the process in the taskmanager. Then run a full system scan with Avast.
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THE FILE IS NOT SHOWN IN TASK MANAGER . WHAT TO DO.
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Hi,
what WIN do you have ?
here are several links with removal instructions:
ClickME! (http://www.google.de/search?q=sysreq.exe+trojan&ie=UTF-8&oe=UTF-8&hl=de&meta=)
test the file with OnlineScanners e.g. from Trend & KAV (see below) to get a more specific name
(you need to temporarily disable AV-Resident Shields/Monitors to be able to scan the file online)
-remove the Virus/Malware and it's system modifications according to VirusInfos
from Avast, VGREP, TrendMicro, Kaspersky;
you might also try searching for the virus name or filename with google
general removal procedure:
- disable system restore on Win ME/XP
- best reboot in SafeMode (F8-Boot)
- kill respective Backdoor/Trojan process with task manager (if it still exists in safe Mode)
- search for the file/process names in the registry; remove the malware's startup entries in the registry
- disinfect or (if disinfection is not possible) delete the file; this may be possible only after a reboot
-Secure your system (change passwords, secure shares, install patches/updates for WIN, IE etc..)
-scan your whole system with updated avast and maybe a 2nd scanner ,e.g. TrendMicro to check whether your PC is clean ;)
- reenable system restore on Win ME/XP
if it's of the trojan-gen kind: spybot, ad-aware and cwshredder might also help
if you still can't remove it, you could post a logfile of Hijackthis here
see www.lurkhere.com ->nicefiles and www.lavasoft.de
Further Details and Links via the board search above ;)