Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: julieg on January 28, 2008, 05:48:32 PM

Title: I lost my license for Pro
Post by: julieg on January 28, 2008, 05:48:32 PM

Hi,
I purchased a license for Pro edition on or about November 7, 2007.  I have since had to completely re-image my PC and have also lost my email that had the license key information.  I noticed in another posting that Alwil was monitoring the forum and sent a new license key.  If you are monitoring this post, please send a new email with my key.  PS -- if you have no record of the email address that I am using for this forum, please search for juliegberg {A} gmail {,} com.  Thank you.

Title: Re: I lost my license for Pro
Post by: DavidR on January 28, 2008, 07:18:13 PM

Contact sales @ avast.com (without the spaces) with the above information and hopefully they should be able to help.

I suggest that you modify your email address, so a human can read it but an email harvester bot, julie[removethis]gberg (at) gmail dot com. This should avoid getting it added to spam or other dubious email lists.

Title: Re: I lost my license for Pro
Post by: chocholo on January 29, 2008, 10:43:38 AM

I am sorry, but we don't have your yahoo.com or gmail.com e-mail address in our database. Please contact sales at avast dot com with some other details, such as your full name, address and date of purchase.