Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: blennon on February 27, 2008, 05:53:41 PM

Title: Display problem/hanging on boot scan or full scan
Post by: blennon on February 27, 2008, 05:53:41 PM

I can't run a scan because after about 15 mins of scanning my screen goes black and the error window appears:
Cannot display this screen resolution. Change display to 1280x1240 @60hz
THat is how my display is already set. Any ideas?

Title: Re: Display problem/hanging on boot scan or full scan
Post by: Lisandro on February 27, 2008, 06:35:49 PM

How exactly does it freeze? Does it happen always approximatelly at the same place/folder of the scan?
Do you see a hard disk activity (when it freezes)? Is only the program frozen, or the whole computer (possibly with mouse cursor)?

Additionally, you can go to the program settings and turn on the creation of the report file (with "OK files" to be included as well in the report). This way, you can find out where the scan really stopped (it's going to be close to the end of the report).

The report file created (if you turned it on in program settings) will be (default location) at <avast4>\Data\Report\Simple User Interface.txt