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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: eagerJO on March 20, 2008, 04:58:58 AM

Title: Tray Icon gone?
Post by: eagerJO on March 20, 2008, 04:58:58 AM
Hello all,

I am having a problem with the avast tray icon...I can't find it.
I thought it was not run by the startup, but when i checked 'msconfig', it was checked. But there is no icon. Still, when checking the running processes in Task Manager, i can read manya 'ash---' services running, but no icon.

I tried checking the setting for 'Show tray icon' and check the 'Animate' button, but to no avail.

Well, it's actually running.....but i can't find the tray icon.
I would be really grateful if anyone could help me out with this.
Title: Re: Tray Icon gone?
Post by: rassel on March 20, 2008, 10:07:49 AM
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair).

If this does not help, can you uninstall / boot / install / boot again / update to beta?
Title: Re: Tray Icon gone?
Post by: eagerJO on March 20, 2008, 11:24:53 AM
Hi rassel,
Thanks for responding....
I did the 'repair' thing, and it works..great  ;)

I should have been aware of it earlier. Thanks for telling me, though.

Btw, what 'update to beta' do you mean? I don't find any new avast beta version on the website.
Could you give me the link if you do have it with you?
Title: Re: Tray Icon gone?
Post by: rassel on March 20, 2008, 12:26:42 PM
your welcome ;D and this is the latest beta vision http://files.avast.com/files/beta/aswbeta.exe (just download it and install) or go here http://forum.avast.com/index.php?topic=33621.0 for more information.
Title: Re: Tray Icon gone?
Post by: eagerJO on March 22, 2008, 03:55:39 AM
Hi rassel,

thanks again...nice to know you in this forum.  :D
Title: Re: Tray Icon gone?
Post by: rassel on March 22, 2008, 05:34:42 AM
He he  ;D  nice to meet you too. If you have any problem again just ask.
Title: Re: Tray Icon gone?
Post by: Skywarrior on March 22, 2008, 09:09:40 PM
I've just become an Avast user and had a similar problem. My cure was reboot and never close the On-Access Protection Control window with the RED X, only click OK.
Thanks for the forum, will be looking in often until I get the hang of this product
Title: Re: Tray Icon gone?
Post by: CharleyO on March 23, 2008, 06:26:34 PM
***

Welcome to the forums, Skywarrior.    :)

Yes, please come back often, learn more, and maybe help others.


***
Title: Re: Tray Icon gone?
Post by: eagerJO on March 24, 2008, 05:40:41 AM
I've just become an Avast user and had a similar problem. My cure was reboot and never close the On-Access Protection Control window with the RED X, only click OK.
Thanks for the forum, will be looking in often until I get the hang of this product

Is the reboot always done repeatedly? or was it only once and then the problem is cleared?


Does anyone know how, in the first place, this problem (tray icon gone) occurred to some computers like mine, or Skywarrior's? cause I've been using Avast quite a while till this problem happened.
Title: Re: Tray Icon gone?
Post by: rassel on March 24, 2008, 09:34:33 AM
Is depend on what problem you having.  :) Or check Avast setting-Appearance
Title: Re: Tray Icon gone?
Post by: eagerJO on March 24, 2008, 10:56:50 AM
Ok, thanks........rassel
Title: Re: Tray Icon gone?
Post by: rassel on March 24, 2008, 12:03:29 PM
welcome again.
Title: Re: Tray Icon gone?
Post by: Lisandro on March 24, 2008, 12:13:25 PM
In detail, if the icon on system tray was gone...

1. Check the option in the Appearance tab of settings.
or
2. Repair your avast installation through Control Panel.
or
3. Make a link to ashdisp.exe in your startup folder
or
4. Add the path to ashDisp.exe into a value named avast! in the Windows Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
See picture here: http://forum.avast.com/index.php?topic=26155.msg213891#msg213891

If that does not help, please, uninstall, boot, install again, boot.

What other security based software do you have that might block new startup entries, e.g. Spybot S&D (TeaTimer), AdAware (AdWatch), SpySweeper, Spyware Doctor (StartUpGuard), PrevX, WinPatrol, ProcessGuard, etc.?
Title: Re: Tray Icon gone?
Post by: eagerJO on March 26, 2008, 09:30:30 AM
Hi Tech,

I am having no more problem with the tray icon for my avast at the moment thanks to rassel.

I did the 'repair' thing in Control Panel, which is similar to your second option if the tray icon is gone.
I was just wondering what could make the tray icon be gone.

I run SpywareDoctor (startupGuard) and SpyBot S&D (but not the TeaTimer). In fact, I have been running them for a while before the tray icon was lost..and I personally don't think that it was caused by any of them.
Title: Re: Tray Icon gone?
Post by: Lisandro on March 26, 2008, 01:54:58 PM
I was just wondering what could make the tray icon be gone.
I run SpywareDoctor (startupGuard) ... I personally don't think that it was caused by any of them.
Windows Defender?
Or any other in the list above...
Title: Re: Tray Icon gone?
Post by: eagerJO on March 27, 2008, 04:30:51 AM
Windows Defender?
Or any other in the list above...
Nope, I don't use Windows Defender and any others in the list above.
I only have SpywareDoctor, Avast!, and windows firewall...none others.
Title: Re: Tray Icon gone?
Post by: Lisandro on March 27, 2008, 01:44:32 PM
I only have SpywareDoctor
Maybe it is just removing the startup item of avast...
Title: Re: Tray Icon gone?
Post by: eagerJO on March 28, 2008, 07:47:13 AM
Yeah?
I guess so. Thank you, anyway.  ;)
Title: Re: Tray Icon gone?
Post by: Skywarrior on March 29, 2008, 03:52:58 PM
I've just become an Avast user and had a similar problem. My cure was reboot and never close the On-Access Protection Control window with the RED X, only click OK.
Thanks for the forum, will be looking in often until I get the hang of this product

Is the reboot always done repeatedly? or was it only once and then the problem is cleared?


Does anyone know how, in the first place, this problem (tray icon gone) occurred to some computers like mine, or Skywarrior's? cause I've been using Avast quite a while till this problem happened.

Sorry, work week you know.
No I only had to reboot the one time and quit clicking the red x to close. Now always click the OK button