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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: fazio93 on April 06, 2008, 10:56:07 PM

Title: how do you move a file from the log viewer into the virus chest?
Post by: fazio93 on April 06, 2008, 10:56:07 PM
 :)
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: DavidR on April 06, 2008, 11:03:43 PM
You can't, the log viewer is just a text file containing information about detections, errors, etc. it doesn't contain the file.

Please expand your question, what happened, what is the file name, etc. why would you want to move it to the chest, etc. ?
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: fazio93 on April 06, 2008, 11:41:43 PM
signs of a Trojan were found in two files. funny thing is, there were found in a setup.exe file for a game that was uninstalled a few years ago. my HDD has also been reformatted twice since then. i tried to follow the path but it doesn't exist.
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: DavidR on April 07, 2008, 12:55:54 AM
What was the path, it should be given in the log viewer ?
Is it possible that the file might be hidden, explorer, Tools, Folder Options, View, see image.
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: Lisandro on April 07, 2008, 01:04:23 AM
If the file is there, after you follow David's suggestions, right click the 'a' blue icon and open avast Chest.
On User folder of files, right click the Chest and choose Add, browse to the file and add it.
Remember, the file will stay in both places, you need to manually delete the one that it's not on the Chest.
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: DavidR on April 07, 2008, 01:21:28 AM
signs of a Trojan were found in two files. funny thing is, there were found in a setup.exe file for a game that was uninstalled a few years ago. my HDD has also been reformatted twice since then. i tried to follow the path but it doesn't exist.

I need my head felt, if avast detected it and you chose to send it to the chest or worse delete it then it won't be in the original location.
What action did you choose when it was detected ?
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: fazio93 on April 07, 2008, 03:06:50 PM
signs of a Trojan were found in two files. funny thing is, there were found in a setup.exe file for a game that was uninstalled a few years ago. my HDD has also been reformatted twice since then. i tried to follow the path but it doesn't exist.

I need my head felt, if avast detected it and you chose to send it to the chest or worse delete it then it won't be in the original location.
What action did you choose when it was detected ?

i haven't done anything yet
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: DavidR on April 07, 2008, 04:50:19 PM
Well it should be in its original location, so my previous post stands, but it would be worth checking in the chest (infected files section), just to confirm.
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: fazio93 on April 07, 2008, 06:45:02 PM
Well it should be in its original location, so my previous post stands, but it would be worth checking in the chest (infected files section), just to confirm.

i just can't find the path to it. it's very strange.
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: DavidR on April 07, 2008, 07:35:32 PM
What is the full path in the avast log viewer ?
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: fazio93 on April 07, 2008, 08:43:40 PM
Sign of "Win32:VB-FXE [trj]" has been found in "C:\Documents and Settings\Alyssa.JOHN-FLP1O75RLY\My Documents\Downloads\Detective Barbie In the Mystery of the Carnival Caper iSO.zip\Setup.exe" file. 

Sign of "Win32:VB-FXE [trj]" has been found in "C:\Documents and Settings\Alyssa.JOHN-FLP1O75RLY\My Documents\Downloads\Detective Barbie In the Mystery of the Carnival Caper iSO.zip\Setup.exe" file.


LOL. My sister had that game installed about 5 years ago. My HDD has been refomatted twice since then.
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: DavidR on April 07, 2008, 09:01:02 PM
can you find this file, Detective Barbie In the Mystery of the Carnival Caper iSO.zip, because the detection on setup.exe is inside a zip file. So if you were looking for setup.exe you wouldn't find it.

Are you able to get as far as the My Documents\Downloads folder, then try and find the Detective Barbie In the Mystery of the Carnival Caper iSO.zip file.
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: fazio93 on April 07, 2008, 09:15:29 PM
can you find this file, Detective Barbie In the Mystery of the Carnival Caper iSO.zip, because the detection on setup.exe is inside a zip file. So if you were looking for setup.exe you wouldn't find it.

Are you able to get as far as the My Documents\Downloads folder, then try and find the Detective Barbie In the Mystery of the Carnival Caper iSO.zip file.

Detective Barbie In the Mystery of the Carnival Caper iSO.zip does not exist. why would it log it?
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: DavidR on April 07, 2008, 11:10:14 PM
Because that is where it supposedly found the setup.exe inside it.

Are you looking in the right my documents folder as these are account specific, e.g. is the Alyssa.JOHN-FLP1O75RLY the account you log on to ?
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: fazio93 on April 07, 2008, 11:22:11 PM
Because that is where it supposedly found the setup.exe inside it.

Are you looking in the right my documents folder as these are account specific, e.g. is the Alyssa.JOHN-FLP1O75RLY the account you log on to ?

yes, i logged onto that account. i got to the Downloads folder but there was no .zip in it. I even enabled "Show hidden fiels/folders" in folder options.
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: DavidR on April 07, 2008, 11:42:26 PM
Are the file types shown at the end of your file names, as windows has a habit of not displaying known file types (default setting). Why they do that is beyond me because to many what is a known file type.

If not in the same area as hidden files there is an option Hide extensions for known file types, also shown in my image (unchecked).

Other than that I'm at a loss as to what else to suggest.

Is avast still detecting it ?
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: fazio93 on April 08, 2008, 09:59:44 PM
i enabled file extensions to show, no .zip file
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: DavidR on April 08, 2008, 11:17:28 PM
Weird, but the 64,000 Dollar question is it still detected by avast ?
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: fazio93 on April 09, 2008, 12:17:30 AM
what do you mean by detected? its still in the log...
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: DavidR on April 09, 2008, 01:04:55 AM
No, being in the log isn't detection but recording a previous detection.

I mean if you did another scan does avast detect a virus (alarm, re-detection specifically on the same file.) ?

If it it no longer detected then you have nothing to worry about other than where the original file went.
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: fazio93 on April 09, 2008, 01:41:30 PM
no. i has not detected it. i also ran a thorough scan w/ archive files the day before and it found nothing at all.
Title: Re: how do you move a file from the log viewer into the virus chest?
Post by: DavidR on April 09, 2008, 02:00:55 PM
So aside from the mystery of where it went there is now no problem.

You could try a windows search for "Detective Barbie In the Mystery of the Carnival Caper iSO" without the quotes, I have intentionally left of the file type, just incase. I doubt you will find it if an avast thorough scan with archives didn't, peace of mind perhaps.