Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: MiguelAngelXP on April 10, 2008, 06:13:30 AM
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I think I discovered a workaround for version 4.8.1169 . Some of us were (are) having this trouble
1.- Boot your machine
2.- At Startup appear your desktop wallpaper
3.- It "stop" loading the rest of startup programs (no icons in your desktop)
4.- After a 5 minutes delay completes startup processes
So I was thinking of a temporary solution
1.- Disable Index Service :My Computer -> C: Drive (where Windows was installed) right button click then uncheck the option "Allow Index Server to index the drive to speed the search" (rough translation) from Spanish to English
2.- Open Avast GUI, select Menu -> Settings -> Troubleshooting -> Disable rootkit scan on system startup
It should work, anyway I would like receive feedback from everyone who is experience this problem
And to the developement team, please I hope you may fix this issue ;), and to the community in general, please feel free to post your issues regarding this problem ;)
Thanks in advance
Kindly regards
MiguelAngelXP :)
Revision 11th April 2008
Hi again, I was testing the issue in this posting and in FAT32 systems does not exists the option "Allow Index Server to index the drive to speed the search" and for those who have NTFS it isn't need to disable the Index Server"
To the moderators and developement team (with all my respect) :)
As for the messages posts relating this issue it's clearly a 4.8.1169's issue because version 4.7.x never had this glitch , anyway I would appreciate any feedback, thanks in advance :)
Kindly regards
MiguelAngelXP
Flash news : according to Vlk in 1 or 2 weeks there will be a new build , here is the link
http://forum.avast.com/index.php?topic=34612.0 (http://forum.avast.com/index.php?topic=34612.0)
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I think I discovered a workaround for version 4.8.1169 . Some of us were (are) having this trouble
1.- Boot your machine
2.- At Startup appear your desktop wallpaper
3.- It "stop" loading the rest of startup programs
4.- After a 5 minutes delay completes statup processes
This is exactly what I'm experiencing also...
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Hi guys
May not be related but during the 5 minute delay:
Are there icons on the desktop?
If yes, does anything happen if you double-click on them?
Does the Taskbar disappear during the delay and reappear later?
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In my case:
Icons load up to desktop nicely and also Avast! + few other programs to Taskbar but then it freezes.
Mouse will move but when I click an icon, nothing happens. It doesn't come active..
And if I have, for example clicked an icon and pressed ctrl+alt+del to get taskmanager before the freeze up, they all come in once after it.
If that makes any sense... :-\
If I recall, Taskbar stays active and doesn't disappear.
It's like Miguel said, a delay in processes startup.
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What is loading at startup besides avast?
It may be something else causing this or a combination of things that are loading.
Have you disabled other things from loading at boot time to see if it make a difference?
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What is loading at startup besides avast? It may be something else causing this.
I'm not at home at the moment but I can say that this problem emerged after Avast! 4.8 update. There were NO problems before that...
I remember reading from somewhere that "Allow Index Service to index this disk for fast file searching" is turned on by default in NTFS drive but is this also true in FAT drives...?
Although, I have to say that I'm not too keen to alter computer options since the problem clearly became after Avast! update... :(
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Just checked:
There is no "Allow Index Service to index this disk for fast file searching" on my FAT drive...
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People that experience freezes...
Which other security program are you running?
Which firewall are you using?
Which operational system (if not mentioned) are you using?
Freezing seems conflict...
Maybe autoruns from Microsoft has something to say:
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
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Also, you can take a look into Vlk's post here:
http://forum.avast.com/index.php?topic=34590.msg290228#msg290228
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People that experience freezes...
Which other security program are you running?
Which firewall are you using?
Which operational system (if not mentioned) are you using?
Freezing seems conflict...
Maybe autoruns from Microsoft has something to say:
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
AV program: only Avast!
+ also have Spybot S&D (but I installed it after this issue had remarged...)
Firewall: Comodo Firewall Pro (had no issues with 4.7 version)
OS: XP MCE 2005 SP2
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wursti, it's difficult to guess...
Can you check the folder <avast>\data\log
Are there any files called unpXXXX there (where XXXX is a random number)?
If so, send them to vlk (at) avast.com
They may contain more information about the problem (maybe a link to this thread).
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1.- Disable Index Service :My Computer -> C: Drive (where Windows was installed) right button click then uncheck the option "Allow Index Server to index the drive to speed the search (rough translation) from Spanish to English
I once got 4.8v to load at start up, with delay of course and even ran a full scan on C:\ drive. Ok the system was slow to a crawl, but still there was no freeze.
It froze immediately after doing a simple index search, like in the picture attached. I guess it messes up the index creation at start-up or sth. Unfortunately I don't have the time to do tests, but whoever has this problem, try disabling the Index Service, this might actually work!
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Try to see if the latest beta version solves this.
Please see here http://forum.avast.com/index.php?topic=34612.0 for more information.
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Hi guys
May not be related but during the 5 minute delay:
Are there icons on the desktop?
If yes, does anything happen if you double-click on them?
Does the Taskbar disappear during the delay and reappear later?
Answering your question Vlad (scary abbreviation) hehehehe ;D but during the 5 minutes delay the desktop is empty without the taskbar
Regards ;D
MiguelAngelXP
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Answering your question Vlad (scary abbreviation) hehehehe ;D but during the 5 minutes delay the desktop is empty without the taskbar
Regards ;D
MiguelAngelXP
I've seen negative interaction between avast! 4.8, WinPatrol and Process Explorer. If all 3 were set to start with Windows (PE by inserting a shortcut in the 'startup' folder) the Taskbar and desktop icons would appear but then the tasbar immediately disappear for a few minutes during which no disk or network activity was apparent. Clicking the 'My computer' desktop icon during this period would open the menu box but no icons, just white space with a border. Then suddenly the taskbar appeared and tray icons loaded as quickly as usual. Removing any one of the 3 solved the problem (At the moment it's Winpatrol).
Have you tried (temporarily) removing Online Armour?
Regards
:o Vlad the Impaler! ;D ;D
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wursti, it's difficult to guess...
Can you check the folder <avast>\data\log
Are there any files called unpXXXX there (where XXXX is a random number)?
If so, send them to vlk (at) avast.com
They may contain more information about the problem (maybe a link to this thread).
Files sent to Vlk, hope them helps! :)
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Answering your question Vlad (scary abbreviation) hehehehe ;D but during the 5 minutes delay the desktop is empty without the taskbar
Regards ;D
MiguelAngelXP
I've seen negative interaction between avast! 4.8, WinPatrol and Process Explorer. If all 3 were set to start with Windows (PE by inserting a shortcut in the 'startup' folder) the Taskbar and desktop icons would appear but then the tasbar immediately disappear for a few minutes during which no disk or network activity was apparent. Clicking the 'My computer' desktop icon during this period would open the menu box but no icons, just white space with a border. Then suddenly the taskbar appeared and tray icons loaded as quickly as usual. Removing any one of the 3 solved the problem (At the moment it's Winpatrol).
Have you tried (temporarily) removing Online Armour?
Regards
:o Vlad the Impaler! ;D ;D
Hi Vlad :
Well actually I was wondering about Online Armor, but I'm already I have been very busy testing this version and I'm sort of getting tired (in the good sense), so I will let it go, and leave the program as it is.
Kindly regards
MiguelAngelXP ;D
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I forgot to acknowledge your help Vlad, thanks pal ;D
Kindly Regards
MiguelAngelXP
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MiguelAngelXP, you are so great, follow your guide, I startup my PC successfully, thank you! ;D
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This thread is quite confusing, I have to say.
Can anyone please confirm/deny that build 1178 solves the problem?
Thanks
Vlk
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Try to see if the latest beta version solves this.
Please see here http://forum.avast.com/index.php?topic=34612.0 for more information.
Just wanted to add something to this thread that might be of use.
I did not originally have any problem with freeze at boot (not for a while).
But I DID have a problem that "steam.exe" (the Valve onlien game client) freezes for one minute at start. And this issue has started latelty (never was like this before).
But after I installed XP SP3 I too got the freeze at boot (just after desktop appears) and I downloaded the lastest beta to test...
And guess what. Not only did it solve the boot issue, but "steam.exe" no longer freezes as well.
Thought that might me interesting to now...
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And guess what. Not only did it solve the boot issue, but "steam.exe" no longer freezes as well.
Glad to know. Thanks for posting back.
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I have the same exact problem except for one weird thing. Avast told me I had a trojan infect one of my files. So I ran a system scan when my computer booted up (blue screen and everything). Ever since then I have the desktop freeze issue. Now I restored everything that was put into the Avast chest but that didn't work. The only thing I can do is hit ctrl+alt+del --->file --->run --->C: and everything pops up instantly. I still don't have any of my startup items working so I need to go and turn on all the programs manually. This lead me to cancel and uninstall Avast because everything was working fine until then.
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I have the same exact problem except for one weird thing.
We will need more information to be able to help you:
- Which OS are you using? Is it up to date?
- What avast! version number?
- Do you use a firewall? Which one?
- Do you have any other antivirus installed in your system? Did you have in the past?
- Any other security programs that could interfere?
- In XP/Vista, is there any useful information into Control Panel > Administrative Tools > Events, specially 'Errors'?
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I have just prog update to 4.8.1229, and am now experiencing this problem. Can anyone tell me if there was ever an outcome, other than to say "Let's wait for the next build" - cos that has now caused the problem for me.
I've tried the Settings >> Troubleshooot >> Disable root scan and that didn't work. I am loathe to try the untick indexing solution as this really is interfering with the normal workings of windows (as someone else has said).
Is the any way I can 'undo' this latest update?
Geoff