Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: eskimosound on April 10, 2008, 11:02:48 AM

Title: Avast and Zone Alarm Issues?
Post by: eskimosound on April 10, 2008, 11:02:48 AM

Well Avast tells me its incompatible with Zone Alarm and its working on it.............
It asked me to switch of some Web protection (In Avast) and rebooted.
I unistalled Zone Alarm because of the conflict, but has Avast gone back to its previous setting or has it left the web unprotected?

And when will you resolve the issue? Is there a setting that will work amicably side by side?

Eskimo

Title: Re: Avast and Zone Alarm Issues?
Post by: alanrf on April 10, 2008, 11:22:15 AM

I am sorry but I believe you have misunderstood the messages you are seeing.  What you are being asked is to enusre that your settings avoid incompatibility between avast and ZoneAlarm.

Please read this thread (http://forum.avast.com/index.php?topic=34479.msg289031#msg289031).

Title: Re: Avast and Zone Alarm Issues?
Post by: eskimosound on April 10, 2008, 02:35:25 PM

That threads a bit clumsy.

So i have Avast on my Machine and I install Zone Alarm, I then have to change the INI file to read Zone Alarm=0

Is that the corect setting, it doesnt matter which way round yoy do it, I still have to have that setting at 0 ?

Is that correct?

Title: Re: Avast and Zone Alarm Issues?
Post by: DavidR on April 10, 2008, 06:05:28 PM

No, Zone Alarm=0 isn't the correct entity name or value if you are using ZA Pro. Please confirm exactly what version of Zone Alarm you are using ?

Zone Alarm - avast! Web Shield compatibility dialogue - Install/Update Question - YES or NO

If you are using ZoneAlarm Free you should have answered NO
If you are using ZoneAlarm PRO you should have answered YES

If you are using ZoneAlarm Free you should set the ZoneAlarmCompatibility=0 
If you are using ZoneAlarm PRO you should set the ZoneAlarmCompatibility=1

If you are using ZoneAlarm Pro (with avast4.ini setting, ZoneAlarmCompatibility=1 or answered YES) you will have to manually configure your browser to use the avast proxy, watch instructional video.

For IE - broadband users: - Tutorial - Web Shield Proxy Set-up for IE (http://www.avast.com/files/tutorials/ws_ieproxy.htm)
For IE - dialup users - Tutorial - Web Shield Proxy Set-up for IE (Dial-up) (http://www.avast.com/files/tutorials/ws_ieproxy_dialup.htm)
For Firefox users - Tutorial - Web Shield Proxy Set-up for Firefox (http://www.avast.com/files/tutorials/ws_ffproxy.htm)

Also See http://www.avast.com/eng/webshield_issues.html (http://www.avast.com/eng/webshield_issues.html).

Title: Re: Avast and Zone Alarm Issues?
Post by: eskimosound on April 11, 2008, 07:35:00 PM

Brilliant, Thank you :)

Title: Re: Avast and Zone Alarm Issues?
Post by: DavidR on April 11, 2008, 08:10:41 PM

No problem, glad I could help.

I trust everything is working as expected now.

Welcome to the forums.