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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: zbarni on April 12, 2008, 10:37:17 PM

Title: Help?! anyone? registration problems
Post by: zbarni on April 12, 2008, 10:37:17 PM
Hello. I've recently purchased the free Avast 4.8, and received a registration code in e-mail. The problem is that whenever I enter the code (copy&paste) it says : Error: Invalid Registration Code. Can you help me with this issue?
Regards...
Title: Re: Help?! anyone? registration problems
Post by: Lisandro on April 12, 2008, 11:56:04 PM
See the tutorial:  http://www.avast.com/files/tutorials/insert_key.htm
Please take a look here: http://www.avast.com/eng/faq-invalid-license-number.html

Is your system date/time correct?
Are you sure you do not include the 'last blank space' in the paragraph while copying & pasting?
Title: Re: Help?! anyone? registration problems
Post by: Lisandro on April 12, 2008, 11:59:47 PM
Also take a look here... http://forum.avast.com/index.php?topic=34661.msg290864#msg290864
Title: Re: Help?! anyone? registration problems
Post by: DavidR on April 13, 2008, 01:12:46 AM
Hello. I've recently purchased the free Avast 4.8, and received a registration code in e-mail. The problem is that whenever I enter the code (copy&paste) it says : Error: Invalid Registration Code. Can you help me with this issue?
Regards...

You purchased the free version ???

Where did you do this as it is free, only the avast Pro version is a paid option.
So it may be possible that you have the victim of a fraudulent transaction, see http://www.avast.com/eng/fraudulent-sales-of-avast-products.html][url]http://www.avast.com/eng/fraudulent-sales-of-avast-products.html (http://[url)[/url].

That could be why you are getting the invalid key, but entirely depends on a) what version of avast you have Home or Pro and b) where you got it and where you paid ?