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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: joeschmoe on March 23, 2004, 02:38:45 AM

Title: Avast Pro and IE problems !!!!
Post by: joeschmoe on March 23, 2004, 02:38:45 AM

I have an XP box with Avast Pro (trial) when I install it IE quits working and generates an error saying the ahascr.dll file has caused the error. When I un-install Avast IE works perfectly  ??? How is this file associated with either IE or Avast and can I delete with no harm ??? Any and all help appreicated!!!

Title: Re:Avast Pro and IE problems !!!!
Post by: Vlk on March 23, 2004, 07:31:59 AM

What version of IE are you using, exactly?
It seems to be a problem related to the ScriptBlocker module. You can temporarily try to install avast without the ScriptBlocker selected - that should work for now...

Was the window that reported the problem the one that lets you send the report to MS? (the standard XP error window).

Also, please check the folder
\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson

does it contain any files?

Thanks
Vlk

Title: Re:Avast Pro and IE problems !!!!
Post by: joeschmoe on March 23, 2004, 01:24:55 PM

The version of IE is is 6 not sure of the exact 6.XXXXX version...
Yes it was Windozes that wanted to send a report to MS (standard XP window)
I will check the Dr. Watson tonight and see if it has anything in it...If it contains files what should I do with them? (DELETE) As a temporary fix so I could post my question last night I renamed the file to ahascr.old, which allowed everything to work with no obvious issues.  :P

Title: Re:Avast Pro and IE problems !!!!
Post by: RejZoR on March 23, 2004, 01:51:09 PM

Strange,there is no record on ahascr.dll in google... :-\

Title: Re:Avast Pro and IE problems !!!!
Post by: igor on March 23, 2004, 02:02:42 PM

Is it really that strange? It is an avast! file...

Title: Re:Avast Pro and IE problems !!!!
Post by: RejZoR on March 23, 2004, 02:41:45 PM

LOL usually there is some info on google about files,but i didn't doublechecked on my system :)

Title: Re:Avast Pro and IE problems !!!!
Post by: RejZoR on March 23, 2004, 06:14:55 PM

Try installing IE6 Service Pack...

Title: Re:Avast Pro and IE problems !!!!
Post by: joeschmoe on March 23, 2004, 10:20:08 PM

I checked the Dr Watson folder it has 1file it is a drwtsn32.log...IE has all the pacthes that MS has relkeased....

Title: Re:Avast Pro and IE problems !!!!
Post by: Vlk on March 23, 2004, 11:10:19 PM

Please zip the the dr watson log file and send it to my email address... thanks.