Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: surfer1 on April 21, 2008, 04:31:18 PM
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few probles hey when i turn of the resident scanner i cannot connect to web but when i turn it on i can
access the web????? what going on
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We will need more information to be able to help you:
- Which OS are you using? Is it up to date?
- What avast! version and VPS file (virus database) number?
- Which actions have you taken to try solving the problem?
- Do you use a firewall? Which one?
- Do you have any other antivirus installed in your system? Did you have in the past?
- Any other security programs that could interfere?
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windows xpsp2
avast 4.8.1178
i have not taken any action till now
windows firewall
i had installed google pack which came with norton security scan and spyware doctor
i dont know about any other seurity program
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i had removed norton security scan and spyware doctor after avast installation
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i had removed norton security scan and spyware doctor after avast installation
They don't conflict with avast...
Seems to be anything else.
Did you have any antivirus preinstalled (OEM) with this machine?
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no
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i dont know what that means
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i had installed avast 4.8 before too but within twp days i was not able to acee the web the
ie displayed the page cannot be displayed everytime.
then i removed avast and installed google pack which came with norton security scan and spyware doctor then i visited avast forum and found the solution
i then downloaded the 4.8.1169
then i configured the pc shown in instruction video how to set proxy server ms ie explorer lan
i also added the three processes to the windows firewall which were mentioned in the forum
since then the internet has not disconneted but the speed has slowed down not much though
but recently i have encountered few different problems
if i disable the on access scanner the web gets disconneted also some windows settings gets channged
automatically ???.eg. the check box in display settings for show windows content while dragging gets unchecked i have to configure it again also the fonts gets changed also i think worth mention
is in the log file after the scan for every file it scan is written
eg.Exception in polymorph virus code(421000)
no matter what file it is then
i then upgraded to 4.8.1178 but still the problem does not solve
that are few problems
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any solution????????????
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any sol???????? 8) 8)
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;D
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hey you are taking so much time men ::)
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:) Hi :
Very few Avast Users use a proxy Server ; who is your Internet Service
Provider and why are you using a Proxy Server ?
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then i configured the pc shown in instruction video how to set proxy server ms ie explorer lan
i also added the three processes to the windows firewall which were mentioned in the forum
Hmmm... why are you setting a proxy? Do you use Windows 98 or Millenium?
Into the firewall settings, the following programs should be allowed to connect:
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner)
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! e-Mail Scanner Service)
C:\Program Files\Alwil Software\Avast4\Setup\avast.setup (avast! Update executable). This is a temporary file that just appears when an update (check) is about to launch, and disappears again afterwards.
Which firewall do you use?
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hey you guys took so much time i thought the pronlem is not solvable
i just formated the complete pc now
system configuration i already told you
now tell me what to do ;D ;
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if i do not set the proxy server i will not be able to access the web thats why evemn after using xp
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if i do notconfigure th proxy server within few days i wiil not be able to acess the web thats why
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i have just installed avast 4.8.1178 080421
but the problem hasn't changed
if i turn it on access scanner off the ie display the page cannopt be displayed
the problem's not gone
i have just formated the pc and installed avast 4.81178
now tell me what to should do 8)
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surfer1, I'm empty... the only thing I can think is installing (upgrading) to the latest beta to see if it solves.
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should i send a set up log file to you 8)
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i have already installed 4,8,1178 080421-1 ;D
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my pc is brand new now
i have only 4 software running
win xpsp2
avast 4.8.1178 080421-1
firefox
googletoolbar
which i have downloded just now
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but the problem has not gone the moment i turn off the web shield
IE display the page cannot be displayed when i turn web shield on i can acess the web .
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If you have set up your browser with a proxy to use the Webshield then Webshield must on for the proxy to work.
To check it the beta is working you need to remove the proxy from your browser.
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i didnt get much what you are saying but i am going to remove the entry localhost and 12080 mentioned
in the video ::)
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hey i just got a warning you are trying to delete proxy server entry which prevents you from acessing the internet i still deleted it but can acess the web?
now what.
::)
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After you removed localhost and port 12080 from your browser can you access the Web?
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now for sure but i dont know after 1 or 2 days whether i will be able to access the web.next
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now what ::)
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I think that you wait and see what will happen.
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waiting ::)
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should i even delete the entry in the windows firewall for the three avast processes that i have added
and also uncheck the my computer is always connected to internet box which i have checked ::)
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i am not going to delete entry untill somone says to do so ;D
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hey i just terminated the web shield and open the web browser it worked
it didnot displayed the page cannot be displayed this time
i hope after 1or 2 days the problem dosn't start again
i stated the web shield again ;D
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i thionk the first problem is over ::)
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just wanted to know
C:\WINDOWS\inf\mdmcomp.PNF [E] Exception in polymorph viruses code. (42100)
C:\WINDOWS\inf\mdmcpq.inf [E] Exception in polymorph viruses code. (42100)
C:\WINDOWS\inf\mdmcpq.PNF [E] Exception in polymorph viruses code. (42100)
C:\WINDOWS\inf\mdmcpq2.inf [E] Exception in polymorph viruses code. (42100)
C:\WINDOWS\inf\mdmcpq2.PNF [E] Exception in polymorph viruses code. (42100)
this [E] Exception in polymorph viruses code. (42100)
is written everywhere
is it no problem? ::)
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i just performed a boot time scan is the content of the file boot file is
04/22/2008 20:26
Scan of all local drives
Number of searched folders: 920
Number of tested files: 13097
Number of infected files: 0
----------------------------------------
04/23/2008 04:45
Scan of all local drives
Number of searched folders: 1453
Number of tested files: 16110
Number of infected files: 0
is this correct or not
if no one says then i will think it is correct
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is this correct or not
if no one says then i will think it is correct
It's correct.
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i was asked for a windows password at the start up of windows i have not set a password anytime
now what?
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If you haven't set a password leave it blank and click Enter, assuming your user name is displayed.
Though why you are getting the screen at logon I don't know as I presume you didn't before (auto logon)
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doing that i got error message i dont remember exactly but something
cannot log on......
internal process was longer in length
try afterwards or contact system administrator
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If you are getting an error it is more likely because the password is incorrect (you have to right down what the error is and try googling it for suggestions) or user/password combo is incorrect.
Does anyone else have physical access to the computer ?