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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: bluegang6 on April 24, 2008, 01:07:21 PM

Title: A FEW questions.
Post by: bluegang6 on April 24, 2008, 01:07:21 PM
I have 1 curious question, my avast requested a boot scan (after installing avast 4.8.1169)
and so i did it, but that was an overnight scan, after i woke up i saw windows desktop as usual, but i have no idea if i have a virus or anything, but how do i know if i have a virus, spyware, or root kit.
if someone could tell me how to check (already checked virus vault) for any virus that was found during the boot scan, it would be GREATLY appreciated.
i had to do a boot scan after Avast! found a rootkit and told me to do a boot scan, so i did, but after 2 hours it was still at 33% and it was 10 o'clock at night, so i decide to go to bed and wake up tomorrow to check if i have any virus, i did that but found that it was at desktop and avast was not open.
sincerely yours,
Bluegang6
Title: Re: 1 curious question.
Post by: psw on April 24, 2008, 01:15:43 PM
Last bootscan report is residing in <avast! directory>\DATA\report\aswBoot.txt So you can check this file after loading.
Title: Re: 1 curious question.
Post by: bluegang6 on April 24, 2008, 01:40:53 PM
its me again, 1 question i checked in program files and couldnt find a way to access the avast! directory, if you can help please tell me how to do so.
Sincerely yours, Bluegang6
Title: Re: 1 curious question.
Post by: psw on April 24, 2008, 01:43:37 PM
Something like \Program Files\Alwil Software\Avast4
Title: Re: 1 curious question.
Post by: bluegang6 on April 24, 2008, 01:48:21 PM
Ok thank you, i did that and checked it says the following

04/23/2008 20:51
Scan of all local drives

Number of searched folders: 11720
Number of tested files: 192342
Number of infected files: 0

i remember the computer used to be slow like a week ago, but i also do remember that this laptop DOES NOT have ONLY 11720 folders.
what does the boot scan do a quick, standard, or thorough scan?

Sincerely yours,
buegang6
Title: Re: 1 curious question.
Post by: psw on April 24, 2008, 01:55:25 PM
What is your filesystem? FAT32 or not?
Title: Re: 1 curious question.
Post by: bluegang6 on April 24, 2008, 01:57:45 PM
can't remember how can i check? i right click on desktop and...? or is it a different pathway?
Sincerely yours,
 bluegang6
Title: Re: 1 curious question.
Post by: psw on April 24, 2008, 02:02:13 PM
My Computer -> Local Disk(probably C:, should be system drive in general) -> Properties
Title: Re: 1 curious question.
Post by: ZStorm on April 25, 2008, 12:14:31 AM
Hello bluegang6

You mentioned on your first post about taking hours to complete the boot-time scan. I wouldnt worry about it if I were you... I have a 40G HD (with more than 17G of free space, btw) and it takes no less than 6-7 hours to run.

Peace out.

Title: Re: 1 curious question.
Post by: bluegang6 on April 25, 2008, 01:34:59 AM
oh ok thanks guys and ill cheack the second last post (the pathway one) in a few min brb
Title: Re: 1 curious question.
Post by: bluegang6 on April 25, 2008, 01:41:33 AM
no, my file system is NTFS
not sure what the difference is but hope that this can help me
Regards:
Bluegang6
Title: Re: 1 curious question.
Post by: bluegang6 on April 25, 2008, 11:42:12 PM
y did  u kneed to know this again?
Title: Re: 1 curious question.
Post by: bluegang6 on April 26, 2008, 08:04:09 PM
avast! has requested another boot scan, it keeps on saying that it found a rootkit, and requests a boot scan, but that is not the case always, sometimes the computer loads properly and sometimes that message is displayed.
Title: Re: 1 curious question.
Post by: Lisandro on April 26, 2008, 10:04:59 PM
avast! has requested another boot scan, it keeps on saying that it found a rootkit, and requests a boot scan, but that is not the case always, sometimes the computer loads properly and sometimes that message is displayed.
If a virus is replicant (coming and coming again), you could follow the general cleaning procedure:

1. Disable System Restore on Windows ME (http://support.microsoft.com/default.aspx?scid=kb;en-us;Q264887), XP (http://support.microsoft.com/default.aspx?scid=kb;%5BLN%5D;310405) or Vista (http://support.microsoft.com/?scid=kb%3Ben-us%3B936212&x=6&y=13). System Restore cannot be disabled on Windows 9x and it's not available in Windows 2k. After boot you can enable System Restore again after step 3. To use System Restoration it's necessary to disable avast! self-protection: avast! settings > Troubleshooting > Disable avast! self-defence module then start a System Restore.

2. Clean your temporary files. You can use CleanUp (http://www.stevengould.org/downloads/cleanup/) or the Windows Advanced Care (http://www.iobit.com/AdvancedWindowsCarePersonal/index.html) features for that.

3. Schedule a boot time scanning with avast. Start avast! > Right click the skin > Schedule a boot-time scanning. Select for scanning archives. Boot. Other option is scanning in SafeMode (http://support.microsoft.com/default.aspx?scid=kb;en-us;315222) (repeatedly press F8 while booting).

4. It will be good if you download, install, update and run SUPERantispyware (http://www.superantispyware.com) or Spyware Terminator (http://www.spywareterminator.com/).
If any infection is detected, better and safer is send the file to Quarantine than to simple delete than.
About legit antispyware applications or the bad ones: http://www.spywarewarrior.com/rogue_anti-spyware.htm#sites

5. If you still detecting any strange behavior or even you're sure you're not clean, maybe it will be good to test your machine with anti-rootkit applications (http://www.antirootkit.com/software/index.htm). I suggest avast! antirootkit (http://files.avast.com/files/beta/aswar.exe) or Trend Micro RootkitBuster (http://www.trendmicro.com/download/rbuster.asp) for XP/Vista. For XP only: Panda (http://research.pandasoftware.com/blogs/research/archive/2007/04/27/New-Panda-Anti_2D00_Rootkit-_2D00_-Version-1.07.aspx).

6. Also, if you still detecting strange behaviors or you want to be sure you're clean, maybe making a HijackThis (http://www.bleepingcomputer.com/files/hijackthis.php) log to post here and, specially, scan and submit to on-line analysis the RunScanner (http://www.runscanner.net/) log would help to identify the problem and the solution.

7. After you're clean, use the immunization of SpywareBlaster (http://www.javacoolsoftware.com/spywareblaster.html) or, which is better, the  Windows Advanced Care (http://www.iobit.com/AdvancedWindowsCarePersonal/index.html) features of spyware/adware cleaning and removal.

8. Finally, when you're clean, check for insecure applications with Secunia Software Inspector (http://secunia.com/software_inspector/) to update insecure applications and avoid reinfection.
Title: Re: 1 curious question.
Post by: bluegang6 on April 26, 2008, 10:16:11 PM
hmmm , i will look at that, but I'm not really sure if it's a rootkit.
that's because the rootkit was found in one of my AV files not avast, but it is F-Secure
im thinking of deleting f-secure and canceling my membership because i have found avast to be more useful, but i still have to consult someone before removing any of these applications.
Title: Re: 1 curious question.
Post by: Lisandro on April 26, 2008, 10:22:43 PM
that's because the rootkit was found in one of my AV files not avast, but it is F-Secure
avast is not compatible with F-Secure and both will conflict.
Uninstall F-Secure completely, boot and then I suggest an installation from the scratch:

1. Uninstall avast from Control Panel first.
2. Boot.
3. Download the latest version of Avast Uninstall (http://www.avast.com/eng/avast-uninstall-utility.html) and use it for complete uninstallation.
4. Boot.
5. Install again the latest avast! (http://www.avast.com/eng/programs.html) version.
6. Boot.
7. Check and post the results.
Title: Re: 1 curious question.
Post by: bluegang6 on April 26, 2008, 10:25:24 PM
ok, i will call and cancel my subscription woth F-secure, and do what ur post says, but what do u think is better, i payed for f-secure, but this avast is free, and i REALLY REALLLY like both of them, (f-secure has an application control) but AVast is finding the spyware,viruses ...etc... much faster than F-secure i dont know which 2 chose, but if u cn help me choose that will be AwSOME
Regards:BLuegang6
Title: Re: 1 curious question.
Post by: Lisandro on April 26, 2008, 10:30:23 PM
ok, i will call and cancel my subscription woth F-secure, and do what ur post says, but what do u think is better, i payed for f-secure, but this avast is free, and i REALLY REALLLY like both of them, (f-secure has an application control) but AVast is finding the spyware,viruses ...etc... much faster than F-secure i dont know which 2 chose, but if u cn help me choose that will be AwSOME
It's not easy to decide... I've used Norton, McAfee and AVG, and testes Antivir and BitDefender... I can't suggest anything different from avast. Even the Home version, you won't regret ;)
Title: Re: 1 curious question.
Post by: bluegang6 on April 26, 2008, 10:34:49 PM
yeah true, i like ur program, but i just searched on google and many people prefer umm f-secure, but im not really sure im tangled here,( believe me i love ur product, don't take me wrong) its just that WHICH is safer for me?

here's why:
http://www.wilderssecurity.com/showthread.php?t=8098
I'm a in a very good need of a proper response to which is better,
FYI i dont regret downloading AVAST it has protected me aswell.!!!
Title: Re: 1 curious question.
Post by: Lisandro on April 26, 2008, 10:46:45 PM
i like ur program
Their, not our... we're users like you ;)
Title: Re: 1 curious question.
Post by: bluegang6 on April 26, 2008, 10:49:06 PM
lol OOPS
WEll im not sure what to think
Title: Re: 1 curious question.
Post by: Lisandro on April 26, 2008, 10:50:08 PM
WEll im not sure what to think
Decisions... decisions... ;D
When you're ready for avast experience we'll be here to help (if you need any) ;)
Title: Re: 1 curious question.
Post by: bluegang6 on April 26, 2008, 11:06:30 PM
well ok, im going to sit here, w8, w8 and w8 till i get a final decision, ill be back if i make it
 :D
Title: Re: 1 curious question.
Post by: Lisandro on April 26, 2008, 11:30:38 PM
well ok, im going to sit here, w8, w8 and w8 till i get a final decision, ill be back if i make it
 :D
Enjoy the forums meanwhile...
Title: Re: 1 curious question.
Post by: bluegang6 on April 26, 2008, 11:48:57 PM
well i made a question at yahoo answers and in 10min 3 people replied
2 of them suggested Avira
and 2 of them also suggested that avast is better of the two
soo hmmm
im not sure if i should turn to avira cause the people here are really nice!!
im confused need ur reply again to motivate me please!
Title: Re: 1 curious question.
Post by: bluegang6 on April 26, 2008, 11:54:51 PM
im not sure, that second answer was pretty good
i love avast :D but im not sure if i shoud turn to Avira :'(
need a motivation please reply
Title: Re: 1 curious question.
Post by: Lisandro on April 26, 2008, 11:57:18 PM
im not sure if i should turn to avira cause the people here are really nice!!
Indeed, avast support is better than Avira one.

im confused need ur reply again to motivate me please!
Well... it's not that hard. You can keep your F-Secure subscription and get a time to think about just before it ends ;)
Title: Re: 1 curious question.
Post by: bluegang6 on April 27, 2008, 12:00:35 AM
im not sure if i should turn to avira cause the people here are really nice!!
Indeed, avast support is better than Avira one.

true avast support MAY AND COULD BE WAY better than Avira, but hey, know what?
i have two laptops
ill try avira on one
and ill KEEP avast! on one
many people told me avast is better than F-secure, so F-secure bye bye, ill install avira on this computer and ill keep avast on the other one(its already installed)
1 question
read the 2nd answer on the site i gave u...
any of those compatible with Avast, if so ill add em on the other comp!!!
Title: Re: A FEW questions.
Post by: bluegang6 on April 27, 2008, 12:12:02 AM
Tech is it alright?
http://answers.yahoo.com/question/index;_ylt=AlyA1pIPuVG_4SzOTiMEUyvsy6IX;_ylv=3?qid=20080426143447AAZr421
the second answer? are those programs compatible with avast? ???
Title: Re: A FEW questions.
Post by: DavidR on April 27, 2008, 01:09:00 AM
well i made a question at yahoo answers and in 10min 3 people replied
2 of them suggested Avira
and 2 of them also suggested that avast is better of the two

im not sure if i should turn to avira cause the people here are really nice!!
im confused need ur reply again to motivate me please!

You have to look at the two AVs features and the fact that avira doesn't scan your email, nor I believe any P2P applications, etc. So you have to compare te two sets of features, providers and if something that is important to you isn't there, then you know which way to turn.

The other aspect you have to consider is that of support and the response as you have effectively mentioned ;D

As for your list of compatibility with avast, they all are. With the exception of also having another resident scanner (avira, etc.) installed.
Title: Re: A FEW questions.
Post by: bluegang6 on April 27, 2008, 01:11:20 AM
hmm i never considered that
ill think about keeping both avast on both( i still didnt remove anything)
Tech u r the best man thnx for keeping me up all the way XD
Title: Re: A FEW questions.
Post by: DavidR on April 27, 2008, 01:20:54 AM
Hmm, what was it you hadn't considered ?
Title: Re: A FEW questions.
Post by: Lisandro on April 27, 2008, 04:09:08 PM
Tech is it alright?
1. avast is not compatible with AVG or Antivir.
2. avast if fully compatible with: SUPERAntiSpyware, PC Tools Firewall Plus, SpywareBlaster,
SiteAdvisor, Secunia Software Inspector, IE, Opera or Firefox, mentioned in that thread.
Title: Re: A FEW questions.
Post by: bluegang6 on April 28, 2008, 11:48:15 PM
Hmm, what was it you hadn't considered ?
I havnt cinsidered what u said about the extra ptoection that i may get from AVAST!, but does AVAST! have an application control(like a firewall?)?
Title: Re: A FEW questions.
Post by: DavidR on April 29, 2008, 12:09:39 AM
No avast isn't a firewall, so you would need than, but avira hasn't got a firewall either. I have to admit I'm not particularly fond of suites as they are often bloated monstrosities which don't have best of breed modules (e.g. the best AV to suit your needs, the best firewall to suit your needs, etc.) and are often a compromise. I far prefer to chose individual products that suit my needs.

However that said avast is working on a firewall, when that is likely to happen hasn't been announced.
Title: Re: A FEW questions.
Post by: bluegang6 on April 29, 2008, 02:17:54 AM
No avast isn't a firewall, so you would need than, but avira hasn't got a firewall either.
However that said avast is working on a firewall, when that is likely to happen hasn't been announced.
Well, it wasn't Avira that i was worried about, just yesterday, my other laptop fell and broke, but luckily, i called PCSafetyPlus(F-Secure), to realize that they will pay us any physical damage that happened to the laptop up to $1000, as tho the other laptop does not have F-Secure, i am still in business with them, so they might be able to help me pay of the damages made.
And to know that Avast is going to have a firewall is great, because i would want a firewall with really good strength that notifies me when an application is trying to access the internet.
Avast is still one of my main Av's on one of my computers, and i am not really thinking to switch to Avira any more.\
Regards
Bluegang6