Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: ATG on April 30, 2008, 12:01:08 PM

Title: White Blocks
Post by: ATG on April 30, 2008, 12:01:08 PM

higuys

Computer novice here!!
why do i get a white block left on my screen after the update slidey thingy has gone
Its really annoying  :-\

How can i get rid of this- can we turn off the update slidey thingy ???

Title: Re: White Blocks
Post by: rassel on April 30, 2008, 12:11:55 PM

Can you post a screen shot for that "annoying withe block"?  :)

Title: Re: White Blocks
Post by: ATG on April 30, 2008, 01:19:23 PM

Stupid novice here again
Got a reply saying the file was to large how
can i solve this or can i email it to you
thanks again
atg

Title: Re: White Blocks
Post by: rassel on April 30, 2008, 01:21:44 PM

Just save it as a JPEG file.. Or cut it into half and post the picture again or try minimize all the programs your running and make a screen shot again. And how much bytes is the file?

Title: Re: White Blocks
Post by: ATG on April 30, 2008, 01:31:08 PM

I,m learning new stuff here !!!
how is this

Title: Re: White Blocks
Post by: rassel on April 30, 2008, 01:32:58 PM

Can you try change your desktop background picture? And see weather the white is still there or not?

Title: Re: White Blocks
Post by: ATG on April 30, 2008, 01:52:02 PM

Yes it is it stays in place when you change the desktop theme it gos away when you activate a screen saver but is always there
uninstalled & reinstalled a new download this morning to see if that would clear it but no luck
ATG

Title: Re: White Blocks
Post by: Lisandro on April 30, 2008, 02:47:06 PM

The white block left behind seems a poor memory (video) management...
How much RAM do you have?

Title: Re: White Blocks
Post by: ATG on April 30, 2008, 02:51:47 PM

448 MB     the program has run for at least 18 months without a hitch and then     BLOCKS!!!!!

Title: Re: White Blocks
Post by: Lisandro on April 30, 2008, 04:00:48 PM

Quote from: ATG on April 30, 2008, 02:51:47 PM

448 MB     the program has run for at least 18 months without a hitch and then     BLOCKS!!!!!

Ok... it's very few for Windows XP... I think your computer is no refreshing the video correctly and left behind that white mark... Sorry, I can't see other solution than:
1. Adding more RAM.
2. Refreshing your wallpaper (right clicking the desktop area).

Title: Re: White Blocks
Post by: ATG on April 30, 2008, 04:17:22 PM

Refreshing hasn't shifted it at all  ???'

Title: Re: White Blocks
Post by: Lisandro on April 30, 2008, 04:24:26 PM

Quote from: ATG on April 30, 2008, 04:17:22 PM

Refreshing hasn't shifted it at all  ???'

Change your desktop wallpaper twice and, probably, it will correct.
I know this is a pain... but I can't figure out how to solve... sorry.

Title: Re: White Blocks
Post by: ATG on April 30, 2008, 04:59:36 PM

Thank very much for your help
How ever many times you change things its still there

Title: Re: White Blocks
Post by: rassel on May 01, 2008, 05:35:55 AM

I know that the white block is annoying but it doesnt cause any problem to your computer.
Just leave the white block there or change your desktop wallpaper as Tech said.